Night Porter

**We’re proud to be shortlisted in the forthcoming hospitality Springboard Awards for Excellence in the categories of Best Employer, Employee Health & Wellbeing and Training Program**

**What you’ll be doing?**

As Night Porter, you will be responsible for managing our Reception desk over the night time period, taking over from our Reception team and handing back over the following morning. You will be on hand for any guest liaison during the night and providing general hotel security. You may also be helping with room set up’s, assisting with luggage and serving drinks - all with a friendly and warm approach.

**What you’ll need?**
- To have a genuine, warm professional manner;
- Strong attention to detail and to be IT savvy, ensuring we ‘get it right first time’ whether that be someone’s room allocation, their bill or in just being intuitive enough to notice the details as small as what type of tea they like
- Good communication skills, and level of English - both written and spoken;
- Self motivated and proactive in keeping busy during the night shift;
- To be physically fit; and comfortable with lone working.

**This Night Porter role is 37.5 hrs (typical hours - 10.30pm-7am) based upon 4/7 nights per week**

**What’s in it for you?**

We are proud to offer great places to work with our teams at the heart of all we do - we lead with a values led approach towards based on Heart, Honesty, Spirit and Team, which were written ‘by our people for our people’.

Our bespoke Eden Extra’s benefits platform offers:

- Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service;
- Fairly distributed Service Charge/Gratuities paid monthly;
- Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities.
- Access to our wellbeing centre with Hello Fresh Recipes, fitness video’s and money management tools;
- Cycle to Work Scheme and Electric Vehicle Lease Scheme;
- Health plans for dental, optical, alternative health care + 24 hour GP access;
- Discounted stays, spa treatments, golf and leisure access across EHC properties;
- Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; anything from financial wellbeing to domestic violence and family friendly policies; we genuinely CARE about our people;
- Access to Eden Engage - our employee portal with regular team news;
- Grow with us via apprenticeships and bespoke leadership programmes - RISE & THRIVE;
- You’ll also get free parking, meals on duty, uniform etc.but you already knew that, right?

Our culture focuses on collaboration so we regularly involve our teams in helping to shape this via:

- An opinion that counts.regular surveys and forums that ask YOU for YOUR opinion;
- A ‘You said, we did’ approach so that you know we’re taking your feedback seriously;
- A commitment to Sustainability & Wellbeing with employee champions in every hotel & HQ;

INDHOTEL