Senior Service Advisor

3 weeks ago


Burnley, United Kingdom Evans Halshaw Ford Full time

**Senior Service Advisor**

**Evans Halshaw Ford Burnley**

**Competitive Salary with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**

Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? Then look no further, this Senior Service Advisor role is just for you.

As a Senior Service Advisor, you will have a passion and love for customers and get a buzz from providing a great customer experience. Recent/current experience within a customer service role would be helpful, either from hospitality, retail or contact centre type environments.

It would be great if you had a passion for the automotive industry or just an interest in cars, from how great they look to what’s under the bonnet - we don’t mind

**As a Senior Service Advisor, it is essential that you hold a full UK drivers’ licence.**

**What does the role of Senior Service Advisor involve?**
- Providing estimates, booking and scheduling service/repair work
- Advise a recommended course of action and accurately invoice for work carried out
- Ensure customers are fully informed of all available extras, accessories and value products
- Be a main point of contact and offering support and guidance to customers and managing customer complaints
- Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
- Deputise for the Service Leader

**What do you need to succeed as a Senior Service Advisor?**
- Previous / current Service Advisor experience from within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
- Great organisation/admin skills and experience using computer systems
- Upselling experience as well as being comfortable in fast-paced environment
- Able to maintain customer service levels whilst meeting KPI’s and deadlines

**Job Types**: Full-time, Permanent

**Salary**: £26,857.00-£31,657.00 per year

Supplemental pay types:

- Bonus scheme

**Experience**:

- Service Advisor (automotive): 1 year (required)

Work Location: In person


  • Mortgage Advisor

    4 weeks ago


    Burnley, United Kingdom Bridgfords Full time

    **We are looking for an Experienced Mortgage Advisor to join us in Burnley, working in our well known Bridgfords Estate Agents. OTE £60K** We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable...


  • Burnley, United Kingdom VEKA UK Full time

    Join our team and become a valued member of our customer-focused organisation dedicated to delivering excellence every day!As a Customer Service Advisor, your primary role is to provide our customers with an exceptional experience by assisting them in choosing and sourcing our products. You will be responsible for delivering high-quality, accurate...


  • Burnley, Lancashire, United Kingdom Company: Full time

    Find jobs in the automotive retail industry Accounts Assistant/Credit Controller Vacancy - Motor TradeLocation: BurnleySalary: £25,000Hours: Monday-Friday 08.30am - 5.00pm, 37.5 hours per weekREF - OC16958We are recruiting for an experienced Accounts Assistant for our clients site in the Burnley area. This is a great opportunity for an Accounts Assistant...


  • Burnley, United Kingdom Octane Recruitment Full time

    Accounts Assistant/Credit Controller Vacancy - Motor TradeLocation: BurnleySalary: £25,000 Hours: Monday-Friday 08.30am - 5.00pm, 37.5 hours per week REF - OC16958We are recruiting for an experienced Accounts Assistant for our clients site in the Burnley area. This is a great opportunity for an Accounts Assistant to work for a well-known Motor trade /...


  • Burnley, Lancashire, United Kingdom Octane Recruitment Full time

    Accounts Assistant/Credit Controller Vacancy - Motor TradeLocation: BurnleySalary: £25,000 Hours: Monday-Friday 08.30am - 5.00pm, 37.5 hours per week REF - OC16958We are recruiting for an experienced Accounts Assistant for our clients site in the Burnley area. This is a great opportunity for an Accounts Assistant to work for a well-known Motor trade /...

  • Sales Advisor

    3 days ago


    Burnley, United Kingdom River Island Full time

    **Description**: - Ready to join one of the most successful fashion brands on the high street? Do you have a passion for fashion? Driven to achieve? United to win? If your answers are yes, we think you’ll love it here on the Island _ - _ - From our first shop in the remains of a North London bombsite in the 1940s, to now over 250 stores across the UK,...


  • Burnley, Lancashire, United Kingdom The VEKA UK Group Full time

    Join our team and become a valued member of our customer-focused organisation dedicated to delivering excellence every day! As a Customer Service Advisor, your primary role is to provide our customers with an exceptional experience by assisting them in choosing and sourcing our products. You will be responsible for delivering high-quality, accurate...


  • Burnley, United Kingdom Priority Recruitment Full time

    **Full time, 37.5 hours per week** **Opportunity to go Hybrid/Remote After Completion Of Training** Are you someone that can excel in a fast paced environment where the goal is to really support customers rather than make sales? Love being on the phone with customers but hate to cold call? **Role Responsibilities**: - Communicate directly with customers...


  • Burnley, United Kingdom Sell UK Property Ltd Full time

    **Job Title: Property Sales Advisor** **Location**: Burnley, Lancashire (Head Office) **Salary**: £24,000 with Bonus Scheme **Hours**: 40 hours per week **Experience**: 2 years’ experience in a sales based role Interested in a career in Property Sales but don’t have industry experience? Are you hungry and career driven? Join us as a Property Sales...

  • Employment Advisor

    1 month ago


    Burnley, United Kingdom Together Housing Full time

    Newground Together are a social enterprise and a member of Together Housing Group, with the aim of empowering people to create sustainable communities that are connected, resilient, healthy and prosperous to achieve our ambition; better lives and opportunities for our communities. We are a non-profit organisation, meaning any money we make is invested back...


  • Burnley, Lancashire, United Kingdom Service Care Solutions Full time

    Buyer / Senior Buyer (3-6 Month Contract) - Immediate Start Available Are you an experienced Buyer / Senior Buyer ready to step into a position where your contributions matter from day 1? My client is an established industrial manufacturing business with innovation and customer focus at the heart of everything they do. Independently owned and with...


  • Burnley, Lancashire, United Kingdom Service Care Solutions Full time

    Buyer / Senior Buyer (3-6 Month Contract) - Immediate Start Available Are you an experienced Buyer / Senior Buyer ready to step into a position where your contributions matter from day 1? My client is an established industrial manufacturing business with innovation and customer focus at the heart of everything they do. Independently owned and with...

  • Accounts Assistant

    3 weeks ago


    Burnley, Lancashire, United Kingdom Octane Recruitment Full time

    Accounts Assistant/Credit Controller Vacancy - Motor Trade Location: Burnley Salary: £25,000 Hours: Monday-Friday 08.30am - 5.00pm, 37.5 hours per week REF - OC16958 We are recruiting for an experienced Accounts Assistant for our clients site in the Burnley area. This is a great opportunity for an Accounts Assistant to work for a well-known Motor trade /...


  • Burnley, Lancashire, United Kingdom Company: Full time

    Find jobs in the automotive retail industry Accounts Assistant/Credit Controller Vacancy - Motor TradeLocation: BurnleySalary: £25,000Hours: Monday-Friday 08.30am - 5.00pm, 37.5 hours per weekREF - OC16958We are recruiting for an experienced Accounts Assistant for our clients site in the Burnley area. This is a great opportunity for an Accounts Assistant...

  • Digital Specialist

    2 weeks ago


    Burnley, Lancashire, United Kingdom Company: Full time

    Find jobs in the automotive retail industry Vacancy- Digital Sales SpecialistLocation: BurnleyHours: Monday to Friday 9.00am-5.00pmSalary: Negotiable depending on experienceOC17671We are recruiting for Digital Sales Specialist for a Main dealer in Burnley.This is great opportunity if you are looking to start career in Car Sales.Digital Sales Specialist...


  • Burnley, Lancashire, United Kingdom Octane Recruitment Full time

    Accounts Assistant/Credit Controller Vacancy - Motor Trade Location: Burnley Salary: £25,000 Hours: Monday-Friday 08.30am - 5.00pm, 37.5 hours per week REF - OC16958 We are recruiting for an experienced Accounts Assistant for our clients site in the Burnley area. This is a great opportunity for an Accounts Assistant to work for a well-known Motor trade /...


  • Burnley, United Kingdom SS&C Technologies Holdings Full time

    Job Description Our call handlers are responsible for answering incoming telephone queries form a wide variety of callers such as clients, IFAs (Independent Financial Advisors), investors and other financial institutions. You will accept account servicing questions on the phone and action the appropriate response, whether to request investigations, give...

  • Temporary Buyer

    2 weeks ago


    Burnley, United Kingdom Service Care Solutions Full time

    Buyer / Senior Buyer (3-6 Month Contract) - Immediate Start Available Are you an experienced Buyer / Senior Buyer ready to step into a position where your contributions matter from day 1?My client is an established industrial manufacturing business with innovation and customer focus at the heart of everything they do. Independently owned and with operations...

  • Temporary Buyer

    2 weeks ago


    Burnley, United Kingdom Service Care Solutions Full time

    Buyer / Senior Buyer (3-6 Month Contract) - Immediate Start Available Are you an experienced Buyer / Senior Buyer ready to step into a position where your contributions matter from day 1?My client is an established industrial manufacturing business with innovation and customer focus at the heart of everything they do. Independently owned and with operations...


  • Burnley, United Kingdom Integro Partners Full time

    Sales Negotiator, Burnley Estate Agency, £25k Basic + Commission **Bullet Points** - Sales Negotiator - Estate Agency - Burnley - £25k Basic Salary + Commission - Strong performing Branch **Full Job Description** This small and high performing estate agency branch is looking for a Sales Negotiator to join their team. Basic Salary - £25,000 Sales...