Duty Support Officer

1 week ago

Nottingham, United Kingdom Skills Motor Coaches Full time

**Duty Support Officer - Nights**

**Skills Group, Head Office Bulwell Nottingham**

**Our Vision**

Our mission for Skills is to be the most successful Bus & Coach operator in the UK, setting industry leading standards and recognised as having the “Best Drivers in the World”. We strive to delight our customers with our passenger transport solutions and holiday programs improving each journey one at a time. With our carefully selected and highly trained staff that is vibrant, age diverse, highly motivated and focused along with our modern, impeccably presented fleet we achieve consistently ambitious standards of customer service. Always exceeding to ensure that we are the number one choice for holidays and passenger transport solutions across the East Midlands.

**About the Role**

We are currently recruiting for a Duty Support Officer in our Operations Team who will be responsible for overseeing the day to day operation to drive our workforce to maintain a high standard of customer service. Key responsibilities include delivering the operational strategy delivery of the Groups, day hire, contracts, tours, National express, feeders operational paperwork with uploading our duty boards and loading charts. You will be responsible for the allocation of equipment to our workforce and the control of stock. You will partner and work closely with our engineer department, Drivers, Allocating officers and liaison with our insurance department. Looking at timekeeping absents records and allocation of work ensures we are organised with structured handovers.

**Qualifications, Skills and Background**
- Strong Problem-Solving capability’s and be adaptable under pressure
- Quality Focus with Drive and motivation to work in a team and individually
- Organise and monitor incoming calls and outgoing excel data and the process flow
- Desire to work in an exciting Process driven team to lead Improvement with rapid change
- An Open-Minded Quality Approach with a methodical method
- Excellent Communication skills with an analytical approach
- Ability to handle conflict with resolution and be customer focused
- Lead with drive and passion to investigate situations and empower our business
- Ability to retain and process large amounts of technical information
- Ability to use initiative with time management deadlines
- Confident with the latest technology, Basic IT Skills Essential for Word, Outlook, SharePoint and Excel

**Desirable**

Car and PCV driving license holder. Previous experience of software such as Distinctive systems coach manager, Roseville systems T3, True tac, True time Odyssey Fuel management system, Webfleet tracking software from tom-tom, Traffilog tracking system and Alcolock

**Salary Expectations**

This position is a fixed shift Rota system of (4 on/4 off nights) the shifts are 12 hours to be worked around the flexibility of the business. The salary is £30,000 per annum with a £30.00 per shift bonus. 20 days holidays.

**Job Types**: Full-time, Permanent

**Salary**: From £30,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- 12 hour shift
- Night shift

**Experience**:

- Transport: 1 year (preferred)

Work Location: In person

  • Duty Support Officer

    7 days ago

    Nottingham, Nottingham, United Kingdom Skills Motor Coaches Full time

    Duty Support Officer - NightsSkills Group, Head Office Bulwell NottinghamOur VisionOur mission for Skills is to be the most successful Bus & Coach operator in the UK, setting industry leading standards and recognised as having the "Best Drivers in the World". We strive to delight our customers with our passenger transport solutions and holiday programs...

  • Box Office Duty Supervisor

    1 week ago

    Nottingham, United Kingdom Nottingham Playhouse Trust Ltd Full time

    **We are seeking a Box Office Duty Supervisor to provide an excellent customer experience at Nottingham Playhouse.** - **Please visit our website to apply. Applications made through Indeed or Simply Hired will not be processed. **_ Nottingham Playhouse welcomes over 120,000 visitors to our theatre every year and it’s our Box Office and Welcome Team that...

  • Duty Planner

    4 weeks ago

    Nottingham, United Kingdom Nottinghamshire Police Full time

    Job description A vacancy has arisen within the Resource Management Unit (RMU) for a Duty Planner based within the Operational Support office at Sherwood Lodge, Nottinghamshire Police Head Quarters. **Duty Planner Role**: - To plan and maintain duty rosters for officers and police staff and carry out the necessary associated administrative functions,...

  • Duty Matron

    3 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We are looking for a dynamic and innovative individual to join the Site Ops team. Someone able think on their feet and make decisions quickly in order to ensure the safe operational running of NUH sites. You will have excellent time management skills, leadership and problem-solving skills, who looks at the bigger picture and has an open, adaptable and...

  • Duty Matron

    7 days ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We are looking for a dynamic and innovative individual to join the Site Ops team. Someone able think on their feet and make decisions quickly in order to ensure the safe operational running of NUH sites.You will have excellent time management skills, leadership and problem-solving skills, who looks at the bigger picture and has an open, adaptable and...

  • Duty of Candour Officer

    1 week ago

    Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

    To provide guidance so that the Trust takes adheres as required by the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the National Health Service (NHS) contract for all safety incidents assessed as at moderate harm and above. This guidance serves as a reminder that the trust have a responsibility to be honest and open with people...

  • Duty Planner

    6 days ago

    Nottingham, Nottingham, United Kingdom Nottinghamshire Police Full time

    Job descriptionA vacancy has arisen within the Resource Management Unit (RMU) for a Duty Planner based within the Operational Support office at Sherwood Lodge, Nottinghamshire Police Head Quarters.Duty Planner Role: To plan and maintain duty rosters for officers and police staff and carry out the necessary associated administrative functions, coordinating...

  • Duty Matron

    7 days ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    We are looking for a dynamic and innovative individual to join the Site Ops team. Someone able think on their feet and make decisions quickly in order to ensure the safe operational running of NUH sites. You will have excellent time management skills, leadership and problem-solving skills, who looks at the bigger picture and has an open, adaptable and...

  • Security Officer

    2 weeks ago

    Nottingham, United Kingdom AGS Support Facilities Limited Full time

    **Security Officer (Nights) - Supported Housing** **Organisation: AGS SUPPORT FACILITIES LIMITED** **We are a Limited Company friendly organisation.** **Area for post vacancy: Nottingham** We specialise in the provision of support, concierge and safeguarding services to providers of supported housing for vulnerable people. This includes a variety of...

  • Office Administrator

    2 weeks ago

    Nottingham, United Kingdom Teen Support Services Full time

    **Teen Support Services** **JOB DESCRIPTION** **JOB TITLE : Administration Officer** **LOCATION : Head Office (Nottingham)** **LINE MANAGER : Service Manager** **Job Summary**: We are looking for a person to join our team who has: Integrity, Openness, Responsiveness, Caring, Learning To be responsible for the secretarial and administrative functions...

  • Office Administrator

    3 weeks ago

    Nottingham, United Kingdom Teen Support Services Full time

    **Teen Support Services** **JOB DESCRIPTION** **JOB TITLE : Administration Officer** **LOCATION : Head Office (Nottingham)** **LINE MANAGER : Service Manager** **Job Summary**: We are looking for a person to join our team who has: Integrity, Openness, Responsiveness, Caring, Learning To be responsible for the secretarial and administrative functions...

  • Travel Safe Officer

    2 weeks ago

    Nottingham, United Kingdom Carlisle Support Services Full time

    Carlisle Support Services are seeking a dedicated and professional Mobile Travel Safe Officer based in Nottingham. This Role is 20 hours per week opportunity for overtime on the station in other teams. Friday 15:00-01:00 Saturday 15:00-01:00 We have opportunities for vacancies for Security Officers who are able to demonstrate our values of Caring...

  • Security Officer

    2 months ago

    Nottingham, United Kingdom AGS Support Facilities Limited Full time

    **Security Officer (Nights) - Supported Housing** **Organisation: AGS SUPPORT FACILITIES LIMITED** **We are a Limited Company friendly organisation.** **Area for post vacancy: Nottingham** We specialise in the provision of support, concierge and safeguarding services to providers of supported housing for vulnerable people. This includes a variety of...

  • Security Officer

    2 months ago

    Nottingham, United Kingdom AGS Support Facilities Limited Full time

    **Security Officer (Nights) - Supported Housing** **Organisation: AGS SUPPORT FACILITIES LIMITED** **We are a Limited Company friendly organisation.** **Area for post vacancy: Nottingham** We specialise in the provision of support, concierge and safeguarding services to providers of supported housing for vulnerable people. This includes a variety of...

  • Business Support Officer

    4 weeks ago

    Nottingham, United Kingdom Hays Business Support Full time

    Your new company This is an exciting opportunity to work for a not-for-profit organisation. You will work in a team of 14 and be responsible for promoting Nottingham. Their mission is to create a thriving, vibrant city! Your new role They are looking for a confident and well presented individual who can organise their own workload and work to...

  • Business Support Officer

    3 weeks ago

    Nottingham, United Kingdom Hays Business Support Full time

    Your new company This is an exciting opportunity to work for a not-for-profit organisation. You will work in a team of 14 and be responsible for promoting Nottingham. Their mission is to create a thriving, vibrant city! Your new role They are looking for a confident and well presented individual who can organise their own workload and work to...

  • Business Support Officer

    7 days ago

    Nottingham, United Kingdom Hays Business Support Full time

    Your new company This is an exciting opportunity to work for a not-for-profit organisation. You will work in a team of 14 and be responsible for promoting Nottingham.Their mission is to create a thriving, vibrant cityYour new role They are looking for a confident and well presented individual who can organise their own workload and work to deadlines.You will...

  • Office Administrator

    7 days ago

    Nottingham, Nottingham, United Kingdom Teen Support Services Full time

    Teen Support ServicesJOB DESCRIPTIONJOB TITLE :Administration OfficerLOCATION :Head Office (Nottingham)LINE MANAGER :Service ManagerJob Summary:We are looking for a person to join our team who has:Integrity, Openness, Responsiveness, Caring, LearningTo be responsible for the secretarial and administrative functions relating to the work of theManagement team...

  • Office Administrator

    6 days ago

    Nottingham, Nottingham, United Kingdom Teen Support Services Full time

    Teen Support ServicesJOB DESCRIPTIONJOB TITLE :Administration OfficerLOCATION :Head Office (Nottingham)LINE MANAGER :Service ManagerJob Summary:We are looking for a person to join our team who has:Integrity, Openness, Responsiveness, Caring, LearningTo be responsible for the secretarial and administrative functions relating to the work of theManagement team...

  • Cardiac Support Officers

    2 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Are you looking for an exciting new opportunity? We are currently looking to recruit several band 3 Cardiac Support Officers. The role will support the cardiac physiologists and administration team in our busy Technical Cardiology department at NUH. This is a new hybrid role, combining some of duties of the assistant technical officers with administration...