Housekeeping Supervisor

7 months ago


Edinburgh, United Kingdom Sonder Full time

Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+ cities spanning 10 countries and three continents. Sonder's innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

We are looking for Housekeeping Supervisors to manage a team of housekeepers, ensuring Sonder runs smoothly, day in and day out In addition to general housekeeping duties, we rely on our supervisors to make sure schedules are set, cleans are completed on time and at a high quality, and make sure their team is always working to improve the guest experience

**AT SONDER YOU WILL**:

- Coordinate the work of Housekeepers and Housekeeping Support Agent, including daily logistics, scheduling, deep cleaning of units, according to productivity and forecasted occupancy providing feedback and quality control
- Inspect all common areas of buildings including lobbies, public restrooms, fitness centers, office spaces, back of the house areas, loading docks, guests hallways and elevators for cleaning according to Sonder standards
- Interviewing, training and scheduling, disciplining and evaluating the staff
- Train new housekeepers and provide ongoing training for current staff on Sonder systems, technology, buildings, and cleaning standards.
- Monitors each housekeeper's daily progress and inspects completed units to assure that all Sonder standards have been met; When standards have been missed, brings employee back to the unit and coaches them on how to correct the deficiency
- Monitor payroll reports, work schedules, lost & found program, stocking of housekeepers carts and designated storage areas.
- Conduct regular daily walk through inspections of all assigned areas; make note of discrepancies assign abatements and follow-up for completion
- Maintain required pars of linen, amenities and consumables for inventory management and in preparation for daily distribution and monthly order
- Report any maintenance issues, safety hazards, security issues or damage of Sonder property
- Coordinate with 3rd party vendors regarding daily cleanings
- Conduct special projects as assigned
- Perform housekeeping duties which includes but is not limited to: cleaning bathrooms, kitchens, living spaces, change linen and terry, window washing, surface polishing, balconies, trash/recycle removal, carpet vacuuming, floor mopping, dusting, when applicable

**WHAT WE LOOK FOR**:

- A professional with a positive attitude, who has the ability to work effectively both in a leadership position as well as independently
- Previous experience in a leadership role with a housekeeping department or similar operation especially in regard to personnel management
- Ability to perform assigned duties with attention to detail and speed accuracy.
- Technical working knowledge of digital productivity tools including data analytics creation via a spreadsheet
- Knowledge of cleaning and sanitation products, techniques and methods, and cleaning sensitive materials
- Working knowledge of operating household cleaning equipment
- Physical stamina and mobility including ability to reach, kneel, and bend
- Ability to lift, push, and pull required load (usually about 40 lbs)
- Be able to work in a standing position for long periods of time up to 8 hours a day
- This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays
- This role requires regular access to a reliable smartphone, reliable transportation and willingness to travel between properties on a daily basis when working. (Reliable transportation includes biking, walking, public transportation, scooter and/or other forms of transit that provide reasonable work associated transit times between locations)

LI-Onsite

We also have great benefits to make your life easier so you can focus on what you're best at:

- Competitive compensation
- Generous stock plan
- Medical, dental and vision insurance (where applicable)
- Flexible vacation
- Annual free credits and discounts to stay in Sonders
- A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues
- Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork

**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.



  • Edinburgh, United Kingdom Kick Ass Hostels Full time

    **Kick Ass Grassmarket** **2 West Port, Edinburgh EH1 2JA** **Housekeeping Supervisor** **We offer Part Time or Full Time.** **Pay: £13.00 per hour** Housekeeping supervisors are responsible for supervising personnel who conduct cleaning work. The housekeeping supervisors ensures that all staff members are properly trained. In addition, the Housekeeping...


  • Edinburgh, United Kingdom Kanso FM Full time

    Housekeeping supervisors are responsible for supervising personnel who conduct cleaning work. The housekeeping supervisors ensures that all staff members are properly trained and use the appropriate procedures to clean different areas of an office or public building. In addition, the Housekeeping supervisors also schedules cleaning staff for specific time...


  • Edinburgh, United Kingdom Apex Hotels Full time

    Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Housekeeping Supervisor in Waterloo Place Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and...


  • Edinburgh, United Kingdom Atlas Hotels Full time

    **Hours**: 25 hours across 5 days per week** **Salary**:£13.00 per hour** **Atlas Hotels** is hiring a **Housekeeping Supervisor** right now at the **Holiday Inn Express Edinburgh - Leith Waterfront** Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest...


  • Edinburgh, United Kingdom Atlas Hotels Full time

    **Hours**: 34** hours across 5 days per week** **Salary**:£13.00 per hour** **Atlas Hotels** is hiring a **Housekeeping Supervisor** right now at the **Holiday Inn Express Edinburgh Royal Mile** Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused...


  • Edinburgh, United Kingdom Spire Healthcare Full time

    **Housekeeping Supervisor | Spire Edinburgh | Full time | Permanent | Edinburgh | 37.5 hours per week | Competitive Salary and Great Benefits The housekeeping team have a fantastic opportunity for a experienced Housekeeping supervisor to join the fabulous Housekeeping team at out murreyfield hospitals **Job Purpose** To assist the Head Housekeeping in...


  • Edinburgh, United Kingdom Struan Lodge Care Home Full time

    Struan Lodge Care Home is looking to source an Housekeeping Supervisor. Our purpose-built care home offers exceptional levels of Nursing, Dementia & Palliative care for up to 32-residents. We pride ourselves on creating a first-class care service for our residents, which is supported by our outstanding, close-knit care team. As Housekeeping Supervisor,...


  • Edinburgh, United Kingdom Stay Central Hotel Full time

    Stay Central Hotel, 139 Cowgate, Edinburgh, Edinburgh, EH1 1JS Who we are? The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more. We are looking for an experienced and talented Housekeeping Supervisor to join our fantastic venue ...


  • Edinburgh, United Kingdom Sonder Full time

    Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...

  • Facilities Supervisor

    14 hours ago


    Edinburgh, Edinburgh, United Kingdom WGC Ltd. Full time

    About the RoleThis is an exciting opportunity to join our team as a Facilities Supervisor - Housekeeping at Motel One Edinburgh Royal. As a key member of the housekeeping team, you will be responsible for supporting the Head Housekeeper in the management of the housekeeping department, ensuring that all tasks are completed efficiently and to a high...


  • Edinburgh, United Kingdom WGC Full time

    Ibis Edinburgh Centre Royal Mile, 6 Hunter Square, Off Royal Mile, Edinburgh, EH1 1QW **Rate**: £12.60/13.60 supervisor cover | Hours: Guaranteed Hours Each Week **Benefits**: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50...


  • Edinburgh, United Kingdom Malmaison Full time

    Housekeeping Supervisor, Malmaison Edinburgh in Leith Basic Salary £25,792 plus Retention Bonus 40 hrs / week, permanent contract Free staff parking available Too good to ‘turn down’You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not. Be the face of our hotel, get paid for doing what you...


  • Edinburgh, United Kingdom Hotel Around Town Full time

    **About Hotel Around Town**: Hotel Around Town specialises in seamless property management, focusing on short, long-term and multi-unit rentals in Edinburgh and East Lothian. Our expertise lies in managing prime central properties and providing exceptional customer service. **About the position**: The Guesthouse Housekeeping Supervisor is required to clean...


  • Edinburgh, United Kingdom Hilton Full time

    The stories begin here, at The Caledonian: Standing proudly at the West End of Princes Street, and known locally as the “Caley”, The Caledonian is one of Edinburgh's most iconic landmarks. This former Victorian railway-building hotel nestles in the shadow of the Edinburgh Castle, with its reputation for excellence has attracted international visitors and...


  • Edinburgh, United Kingdom Waldorf Astoria Edinburgh - The Caledonian Full time

    he stories begin here, at The Caledonian: Standing proudly at the West End of Princes Street, and known locally as the “Caley”, The Caledonian is one of Edinburgh’s most iconic landmarks. This former Victorian railway-building hotel nestles in the shadow of the Edinburgh Castle, with its reputation for excellence has attracted international visitors...


  • Edinburgh, United Kingdom Rocco Forte Hotels Full time

    The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train. **The Position** Are you an experienced...


  • Edinburgh, United Kingdom WGC Full time

    Ibis Edinburgh Centre South Bridge, 77 South Bridge, Edinburgh, EH1 1HN **Rate**: £13.60 | Hours: Guaranteed Hours Each Week **Benefits**: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto...


  • Edinburgh, United Kingdom WGC Full time

    Cityroomz Edinburgh, 25-33 Shandwick Place, Edinburgh, EH2 4RG **Rate**: £13.60 | Hours: Guaranteed Hours Each Week **Benefits**: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000...


  • Edinburgh, United Kingdom Marriott International, Inc Full time

    **Additional Information** Salary: £12.36 per hour. **Job Number** 24086903 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Edinburgh, 111 Glasgow Road, Edinburgh, Scotland, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public...


  • Edinburgh, United Kingdom WGC Full time

    Ibis Edinburgh Centre South Bridge, 77 South Bridge, Edinburgh, EH1 1HN **Rate**: £14.67 | Hours: Guaranteed Hours Each Week **Benefits**: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto...