Bar Staff/floor Staff

6 months ago


Elgin, United Kingdom The Landmark Hotel Full time

We're on the lookout for an enthusiastic and customer-focused Waiter/Waitress to join our esteemed team. If you have a passion for hospitality and a knack for providing exceptional service, we want to hear from you.

**Responsibilities**:

- Welcome guests with a genuine smile and friendly demeanor.
- Guide guests to their tables and present menus, offering recommendations and answering questions about menu items.
- Take accurate food and beverage orders and relay them efficiently to the kitchen and bar staff.
- Serve food and drinks promptly and ensure guests' needs are attended to throughout their dining experience.
- Maintain cleanliness and organization of dining areas, including setting and clearing tables.
- Anticipate guests' needs and proactively address any issues or requests.
- Collaborate with team members to ensure seamless service and guest satisfaction.
- Handle payments accurately and efficiently, processing transactions through our POS system.
- Uphold high standards of food safety and hygiene at all times.

**Requirements**:

- Previous experience in a similar role, preferably in a high-volume restaurant or hotel environment.
- Exceptional customer service skills with a passion for exceeding guest expectations.
- Strong communication and interpersonal skills, with the ability to interact confidently with guests and team members.
- Ability to thrive in a fast-paced environment and multitask effectively.
- Attention to detail and a commitment to upholding quality standards.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Basic knowledge of food and beverage service techniques.
- Familiarity with POS systems and basic math skills.
- A positive attitude and a willingness to learn and grow within the hospitality industry.

**Job Types**: Full-time, Part-time, Permanent

Pay: £10.42 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Company pension

Schedule:

- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person


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