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Band 2 Receptionist

4 months ago


Solihull, United Kingdom University Hospitals Birmingham Full time

**Job overview**:
Advert for Band 2 - Clinic Receptionist/Admin & Prep clerk OPD

**PREVIOUS APPLICANTS NEED NOT APPLY**

Band 2 Administration & Clerical - Clinic Receptionist/Prep Clerk

1x 37.5 hour post Outpatients Solihull Hospital

20,270 - 21,318 pro-rata

An opportunity has arisen for four Band 2 Receptionists/Admin clerks to join the busy teams in Outpatients. The posts are to cover reception, prepare notes and book appointments for clinics.

We are looking for enthusiastic, committed, motivated individuals with excellent communication skills.

The posts are based at one hospital site, but the post holder may be required to work at any of our 4 sites if the service need arises. Attention should be drawn to the requirements contained in the Person Specification for the roles.

Unfortunately Sponsorship is not offered for this post.

Please contact Rebecca Walsh, Acting Outpatient Manager, if you would like an informal visit or require further information on 0121 424 5332.

**PREVIOUS APPLICANTS NEED NOT APPLY**

**Main duties, tasks & skills required**:
**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy office / customer care environment