On Call Advisor Social Care
2 months ago
Applicants must have at least 1 year within social care experianece and hold a level 2 NVQ
Aapplicants must be able to work out on call shift pattern which will include alternative Weemends
6am-9am
5pm-11pm
rotational weekends
6am-2.30
2.30pm
- 11pm
Job Role
Are you a calm, professional individual who thrives on delivering excellent customer service? Have you got a background in care but are looking for a different type of role? Then this could be the role for you We are looking for a carer support handler to join our on-call team. You must be available in the evenings and on alternate weekends And early morning You will be part of a team which is first line contact for all carers and support them on queries ranging from questions relating to supporting their clients, managing incidents, the use of IT systems used by our carers to record daily care records and electronic medication charts, You will also provide excellent customer support to existing clients and make sure all enquiries are responded to in a timely and professional manner, providing a quick resolution to any queries or concerns, or escalated when appropriate. You will reaponsible to cover sickness calls and ensure theses are calls are allocated. An understanding of an electronic care management system would be desirable.
**Salary**: £9.50 per hour
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
**Experience**:
- providing care: 1 year (preferred)
- supervisory: 1 year (preferred)
Licence/Certification:
- NVQ Level 2 Health & Social Care (preferred)
Work Location: One location
Reference ID: Oncall1
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