Room Attendant

3 days ago

Edinburgh, United Kingdom Atalian Servest Full time

**Reference: /RJ/19-09/599**

**Job Title: Room Attendant**

**Pay Rate: £11.50**

**Working Hours: Variable Shift Rota - 08:30 - 16:30, 09:00 - 17:00 - 20 hours per week**

**Location: Edinburgh**

**Would you be interested to join a leading facilities managementcompany with a reputation for excellence?**

Atalian Servest is currently recruiting for a Room Attendant to join our passionate and driven team in Edinburgh

We are now recruiting for housekeeping room attendants to support our team at the Waldorf Astoria Edinburgh - The Caledonian, known locally as the “Caley”. You will be responsible in supporting the Housekeeping Manager in overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

This is an iconic 5-star hotel which was built in 1903 and is one of Edinburgh’s most significant landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway building hotel nestles in the shadow of Edinburgh Castle. Its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years.

This is a busy hotel that thrives on global and local leisure guests exploring the capital city. The hotel has a very strong corporate market due to extensive conference and meeting room facilities.

**Your primary responsibilities will include**:

- To Deliver outstanding levels of cleanliness and guest comfort in the Guest Room environment.
- Clean and prepare guest rooms or other areas as given to you in line with company standards.
- Deal with any guest enquiries in a positive manner and in line with defined standards.
- Be proactive in ensuring all guests are acknowledged in a timely and appropriate manner.
- Respect the privacy of others and maintain the behaviour in line with the company’s security, operating process and environmental policies.

**About You**:

- Can-do attitude.
- Physically fit and able to carry out the duties described.
- Attention to detail.
- Ability to work independently and as part of a team.

**Benefits**:

- Employee referral Scheme.
- Employee retention scheme.
- Rewards and recognition scheme.
- Learning and development opportunities.
- Supportive working culture and access to 24-hour employee assistance programme that you would be able to contact which offers support and advice.
- Mobile, legal, bicycle, breakdown, and retail discounts.
- Discounted gym membership.
- Eye test and glasses reimbursement.
- Cycle 2 work scheme.
- Meals on shift.
- Access to discounts on F&B and accommodation.

**How to apply?**

** STRICTLY NO AGENCIES

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