Business Support Adminstrator

7 months ago


Wirral, United Kingdom Wirral University Teaching Hospital NHS Foundation Trust Full time

To provide administrative support to the Directorate Management Team, collecting and recording patient data to support the team in managing activity within the Directorate.
- To ensure that administrative and clerical duties are completed accurately and in a timely manner to help support the directorate meet key performance indicators.
- The post holder will be responsible for ensuring all outpatient clinics are fully utilised.
- Working with clinical and operational management teams to ensure accurate data collection, collation and supporting the team to prepare reports and papers.

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
- To monitor all outpatient clinics, reviewing all new and follow up appointments, ensuring optimal utilisation.
- Instruct and support the clerical team to ensure all appropriate resources are utilised. Including highlighting deficiencies and taking appropriate action to ensure activity achieves national standards whilst allocating staff to maximise effectiveness.
- Liaising with informatics to update clinic templates on Cerner once agreed by the Management Team.

Please see attached Job Description for further information about the Business Support Administrator available at WUTH.



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