Community Administrator

4 weeks ago


Launceston, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

**Community Administrator**:
**Band 3**:
**Main area**
- Senior Community Administrator
- **Grade**
- Band 3
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week (Shifts to include evening and weekend work. This is a 0800-2000 7 day a week service.)
- **Job ref**
- 201-23-803**Site**
- Launceston and Tamar Valley Community Nurses
- **Town**
- Launceston/Callington
- **Salary**
- £22,816 - £24,336 Per Annum
- **Salary period**
- Yearly
- **Closing**
- 21/06/2023 23:59**Job overview**:
We have an exciting opportunity for an experienced administrator to join the Launceston and Tamar Valley Community Nursing Team. The primary focus of this role is to administratively support the community nursing team with management of the electronic referral process and other supportive duties.

Areas within the role include inputting to electronic patient records, maintaining the stock ordering process of both routine and patient specific clinical supplies and accurate message relaying. Other tasks include inputting to databases, completion of personnel documentation as directed, placing vacancies onto organisation's electronic vacancy system (TRAC) and maintaining staff files as well as some front of house duties including telephone calls with patients, relatives and clinical staff. The administrator manages room bookings, visiting contractors, reports repairs and manages housekeeping and recycling for the team.

If you have excellent communication and organisational skills and enjoy working within a team we look forward to hearing from you. Experience of working administratively within healthcare/NHS preferred.

**Main duties of the job**:

- The purpose of the post is:
- To support the Community Nursing Team and other clinical teams within North and East Cornwall as required with all aspects of administrative duties. To act as the first point of contact for communications between patients, visitors and health professionals (both internal / external).

Key Dimensions of the post are:
- To provide administrative functions within a Community Nursing team.

**Working for our organisation**:
We are an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

**Detailed job description and main responsibilities**:
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

**Person specification**:
**Education & Qualifications**:
**Essential criteria**:

- Good standard of education
- NVQ 3 Admin or equivalent experience

**Experience**:
**Essential criteria**:

- Previous experience in a healthcare office environment
- Computer literate with a good working knowledge of Microsoft Office
- Fast and accurate typing and keyboard skills
- Comprehensive experience of office equipment

**Skills and aptitude**:
**Essential criteria**:

- Excellent written and verbal communication skills
- Computer literate with a good working knowledge of Microsoft Office

**Employer certification / accreditation badges**:
**Applicant requirements**:



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