E-commerce Assistant

'''Duties'''
- Reply to all customer service enquires on a daily basis.
- Handle customer inquiries and provide exceptional customer service.
- Assist marketing team to develop and implement effective promotional strategies.
- Analyze sales data and generate reports to track performance and identify areas for improvement.
- Stay up-to-date with industry trends and best practices in e-commerce.

'''Qualifications'''
- Strong data entry skills with a high level of accuracy and attention to detail.
- Excellent organizational skills to manage multiple tasks and prioritize effectively.
- Clerical and administrative skills, including filing, record keeping, and scheduling.
- Professional phone etiquette with strong verbal and written communication skills.
- Comfortable working in an office environment with the ability to type and use computerized systems efficiently.

Note: This is a general job description for an E-commerce Specialist. Additional qualifications or duties may be required based on the specific needs of the company.

**Salary**: £20,500.00-£22,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Trafford Park: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: GH005