Quality Technical Support

5 months ago

Bedwas, United Kingdom AerFin Full time

**Permanent - Full time - Salary: £ 25,000- £ 30,000 doe
- Location: Caerphilly / Newport I Hybrid**

**Is AerFin the right fit for you?**

AerFin is a fast growing, private equity backed business and leading global aviation company, with headquartered in Caerphilly and additional offices located in London, Dublin, Singapore, and Miami. At AerFin, we excel in delivering top-notch aircraft and engine aftermarket support services and help customers world-wide to keep fleet flying.

**About the role**

We are currently seeking a Quality Technical Support to join our growing Quality Team. Reporting to the Quality Manager, you will be responsible for ensuring the smooth operation of all quality-related matters by inputting and updating critical information from internal and external sources into approved databases, as well as supporting Quality administration tasks.

While this role is primarily office-based, occasional travel may be required. If you possess excellent communication skills and the ability to maintain key relationships, we would like to hear from you.

**Responsibilities**:

- Oversee the approval process for suppliers to ensure compliance with quality standards.
- Conduct internal audits to ensure adherence to internal quality systems and processes.
- Provide customer, regulatory, and external audits support to ensure compliance
- Manage data administration and handle Quantum requests as needed.
- Conduct Q-Pulse (Quality Management System) Administration such as:

- Manage Non-Conformance Reports (NCRs)
- Maintain the customer database
- Oversee the supplier database
- Manage the people database, including training records, new hires, and leavers
- Document Management

**You will ideally need the following**:

- GCSEs with passes in Math and English, or equivalent level 2 qualifications.
- Minimum 2 years of relevant experience within a Quality or Audit function.
- High level of aptitude and a keen eye for detail.
- Internal Audit and/or Lead/External Audit Qualifications.
- Advanced proficiency in Microsoft packages.
- Desirable knowledge of Quantum Software and Q-Pulse
- Understanding Quality Management Systems and Regulatory
- Previous quality experience in an aviation environment is a plus.

**In return we offer**:

- Discretionary Bonus Scheme
- Flexible working, ability to work between home and the office
- Volunteering Leave
- Life Assurance
- Pension Scheme
- Employee Assistance Program (EAP)
- Healthcare Scheme
- 26 days of annual with an option to buy or sell an additional 5 days per year
- Electric Vehicle Leasing Scheme
- Season Ticket Loan
- Social events and much more
- AerFin is an equal opportunities employer, which cultivates opinion, listens to all views with respect, recognises people based on their merits without bias and embraces diversity._

(NB. we will not consider any CVs from agencies at this point, and will reach out to our PSL if required)

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