Insurer Reconciliation Clerk

**Insurer Reconciliation Clerk - ARDGE882464 - Knaresborough**
- Initially the first few weeks of training which will require 5 days per week in the Knaresborough office. After training, this is a hybrid role that will require 2 days in the office and the rest of the time will be working remotely._

**Purpose of the Role**

This exciting opportunity has arisen to join a growing Client Money Team within our Broker Network business. You will be responsible for the accurate reconciliation of our members’ Insurer accounts to their broking systems in accordance with FCA regulations, Insurer requirements, Member requirements and internal procedures. it is essential that this role ensures exceptional customer service and CASS compliance is maintained at all times.

**What you will do**

This is an overview and not an exhaustive list of responsibilities. Collaborating with your line manager, you will develop your own objectives but focus on all of the following:

- Reconciliation of Accounts for allocated members in accordance with the member’s supplementary agreement and to the insurer’s credit terms.
- Accurate reconciliation of our members’ Insurer Statements to their broking systems in accordance with FCA CASS regulations and Client Money Service level agreements as required to support the client account reconciliation team.
- Action and resolve queries effectively that may arise from insurer payments, insurer reconciliations or the cashbook reconciliations in accordance with customer and internal SLAs.
- Capture all instances of breaches of FCA CASS rules and internal procedures within the internal audit document and awareness of any unusual activity.
- Detailed understanding of internal procedures and the relevant CASS 5 rules.
- Identification and prevention, where possible, of CASS breaches.
- Interpret / input data from daily, weekly and monthly reports.

**Who we are looking for**

Ideally, we are looking for someone from an FCA regulated environment, preferably insurer or broker so you have an understanding of insurance broking systems but an absolute must is an Accounts background. This is an opportunity for a detailed orientated, organised, proactive individual with the ability to communicate clearly and effectively by all mediums, both internally and externally and who can process high volumes quickly and accurately. You must be competent using Excel and Outlook and be able to learn new systems quickly. We need a customer focused individual who thrives on providing an exceptional service to customers by working on their own and as part of a team.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Pensions scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group

Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.

The Ardonagh Group is one of the UK’s largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients’ challenges, offering an enviable range of products, services and solutions to their clients. We are progressive, passionate and proud of the work we do, across all sectors of the business. Therefore, we need highly capable people to join our team to make this a reality

So if this sounds like you, and you are looking for a new challenge where you can learn and develop your career, then this could be a great opportunity for you.