Induction Trainer
2 weeks ago
Induction Trainer - Lisburn 24hrs part time
Working Pattern:
Sun 09:15 - 18:00
Mon 17:00 - 21:00
Tues 17:00 - 21:00
Sat 09:15 - 18:00
**Purpose**
Support the Academy Team Manager and Learning People Support Partner to deliver an outstanding academy learning service at all levels
**Accountabilities**
Develop remarkable people - 50% of time spent
- Support the Academy Team Manager and regional stores to deliver successful regional recruitment at all levels
- Support coordination of all development programmes including employability schemes for customer assistants
- Plan, coordinate and deliver all My Welcome Customer Assistant Inductions in line with regional demand across the academy and Regional My welcome hubs
- Ensure all regional learning hubs and the academy facilities are maintained to a high standard
- Ensure all colleagues learning within an academy have a brilliant welcome and learning experience at all times
- Offer exceptional levels of service to all colleagues and visitors across the academy
- Delivering regional buddy upskilling where required
- Deliver upskilling to Induction facilitators in standalone hubs where required
- Listen and act on colleague feedback to make this a great place to work, with the support of BIG
100% accurate execution - 35% of time spent
- Complete all aspects of recruitment including MyHR, onboarding and peak activity to meet customer demand
- Support in coordinating and facilitating where required, business and regional sessions e.g. Product Academy
- Build key stakeholder relationships across Centre of Expertise, externally and Region
- Utilise digital tools to manage academy learning capacity
Drive high performance - 15% of time spent
- Support the delivery and completion of Compliance Learning across the region
- Takes the initiative to suggest solutions and ideas to issues to drive continuous improvement