Retail Sales Assistant
7 months ago
Are you passionate about technology and helping people? Join our team at Fonezone repair.
**Responsibilities**:
- Greet and assist customers in a friendly and professional manner.
- Listen to customers' device issues and provide solutions.
- Provide accurate estimates and timelines for repairs.
- Maintain a clean and organised retail space.
- Handle customer inquiries, complaints and follow-up communication.
- Assist in inventory management and organisation of display.
**Requirements**:
- Excellent customer service and communication skills.
- basic technical knowledge of smartphones, and tablets.
- Ability to work well in a small team environment.
- Prior experience in a customer service or sales role is required.
- outgoing and friendly personality with the ability to connect with customers.
- Punctuality and flexibility to cover staff holidays
- IT and social media skills would be an advantage.
**Job Type**: Part-time
Part-time hours: 24 per week
**Salary**: £7.49-£10.42 per hour
**Benefits**:
- Store discount
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Clacton-on-Sea, CO15 1PB: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
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