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Field Service Engineer

4 months ago

Nottingham, United Kingdom Barry Wehmiller Flexible Systems Full time

BW Flexible Systems is recruiting for an experienced Field Service Engineer with an in-depth knowledge in electronic, electrical and mechanical disciplines. This role is based in Nottingham.

**About the company
**BW Flexible Systems is a global manufacturer of packaging systems that fill and bag thousands of food and non-food products. Our packaging systems are designed and manufactured to maximize the efficiency and lifetime value of our customers’ packaging lines. Our range of machinery includes form-fill-seal, feeding, bag filling and sealing, pouch-making equipment, flow-wrap, reclosable packaging solutions, palletizing, stretch-wrapping and more.

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

**About the role
- Conducting Installation and Commissioning of the equipment that we manufacture and supply
- Executing in-field service maintenance contracts
- Responding to equipment breakdowns - traveling to customers at short notice
- Providing technical support - both in the field, and remotely
- Delivering Training - to operators and engineers who use the equipment we supply

**About the responsibilities**
- Work on a range of PLC and Motion control systems
- Work away from home for extended periods
- Conduct machinery checkouts and trials
- Conduct customer acceptance trials
- Assist in Product development
- Carry out Installation and commissioning of the full range equipment we supply
- Promote the sales of spare parts, upgrades, service contracts, training, new and pre-owned machines
- Carry out training programs
- Provide feedback from customers and competitive equipment
- Contribute to the ‘out of hours’ technical support service as required
- Undertake any other duties appropriate to your skill levels from time to time to meet the needs of the business
- Complete all reporting requirements using tools and systems provided

**About you
**To be successful for the role of Field Service Engineer, you must have / be:

- 5 GCSE’s grade C or above or equivalent
- ONC or equivalent in a technical discipline, (electrical or electronic) or equivalent experience
- A deep understanding and experience of fault diagnoses on packaging machines covering electrical, electronic and mechanical disciplines
- Possess 5 or more years of experience in a related role such as an electrical or electronic technician, field service repair engineer, maintenance engineer
- A strong all-round understanding of electro-mechanical equipment and assembly is essential
- A proven record of being able to interact well with customers

**Knowledge, skills and abilities**
- Diagnose faults using PLC logic
- Take control of situations whilst providing a high standard of customer service
- Have excellent electro/mechanical technical skills
- Be able to read blueprints and schematics
- Computer literate and proficient in all the common Microsoft Office tools
- Fluent in spoken and written English
- Have excellent written and verbal communication skills with a commitment to serving others
- Have a history of working to deadlines and meeting business objectives
- A full and clean UK driving license
- Able to travel internationally up to 100% of the time, often at short notice
- Multi-lingual capabilities in languages other than English may be advantageous
- Looking for an opportunity to grow into a Field Service role with limited experience, but a strong technical background

**About the hours & rewards
**For the role of Field Service Engineer, there is a salary on offer a basic salary of £35,000 to £40,000 per annum plus overtime and benefits include:

- Company Car
- 25 days holiday
- 4x Death in Service
- 8% pension match
**How to apply

You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you