Hotel Receptionist

2 weeks ago

St Mary Cray, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full time

**Hotel Receptionist - Night Shift - Full or Part Time**
- Hours 11pm to 8am, full or part time, 24 to 40 hours per week. Full time hours will be a shift pattern of 4 days on / 4 days off.

**Hotel Receptionist**:

- Duties:
The role of the receptionist is to be the hub of the hotel at our main desk for all the guests staying with us; duties as below:

- Providing great customer service
- Meeting and greeting guests
- Completing check
- in's and check-out's
- Managing reservations
- Handling guests enquiries and complaints
- Taking Payments
- Hourly Patrolling and security walks of the property
- Maintain the hotel's security policy ensuring that the hotels property, assets and staff and guests are protected from loss, damage and threat
- Report and liaise regularly with the Hotel Manager, ensuring proactive communication
- Handle all security incidents and/or investigations as directed including interviewing and taking of statements
- Respond appropriately to any emergency and/or incident in the hotel
- Liaise with the fire brigade to assist with regular fire drills, fire training and inspections.
- Monitor guest key activity and report any concerns
- Must be approachable and discreet, displaying tact and diplomacy at all times
- Experience of writing reports and statements
- Ability to make sound and objective decisions
- Knowledge of hotel and security legislation
- Knowledge of fire, health and safety
- Working knowledge of CCTV, fire systems and locking systems

**Hotel Receptionist**:

- Skills / Experience Required:

- Good command of English both verbal and written
- Computer literate

**Hotel Receptionist** - Remuneration:

- Pay £10-11 per hour

**Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 16 years of successful trading. A milestone to be proud of...**

**Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanentpositions.**

**We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualifiedFinancial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration.**

**Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.**

**Find Adam Howes on LinkedIn.

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