Current jobs related to Admin Agent - Formby - The Granite Group

**Role**: Admin Agent

**Department**: Specialist Products

**Location**: Formby

**Working hours**: 37.5 hours, Monday to Friday from 9am to 5:30pm

**Salary**: £22,050-£23.625

**What you will be doing**:

- Respond to enquiries from clients, agents and underwriters in a courteous and helpful manner, ensuring that all information required is obtained and communicated.
- Transaction of new business, renewals and cancellations.
- Driver/Criteria referrals and processing of MTAs upon request from various brokers.
- Regular diary validation to assist with combatting potential misrepresentation.
- Daily validation of risks coming through SchemeServe.
- Assist other team members when required.

**What we’re looking for**:

- Clear and effective communication skills.
- Ability to assist with clients of all ages and backgrounds.
- Excellent organisational skills and ability to prioritise work.
- Strong literacy & numeracy skills.
- Excellent telephone manner.
- Timekeeping and organisational skills.
- Confidence in taking calls from brokers.
- Able to self-motivate and/or work part of a team.
- Attention to detail.

**About Acorn Insurance**:
We have over 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits.

Why Acorn Insurance?
Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include:

- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Additional Buy & Sell Holidays
- Company Sick Pay Scheme
- Company Paid Maternity & Paternity Leave
- Enhanced Company Pension Scheme
- Perk Box Online & High Street vouchers and discounts
- Fresh fruit Deliveries twice a week*
- £250 bonus for every new colleague you recommend to the business
- Free monthly Café Nero Coffee
- Cycle to work scheme
- Free eye test vouchers and a contribution towards the frames
- Clearly defined progression paths with training and support
- National vocational qualifications
- Free self-development & qualifications via Magpie Learning
- A comprehensive Mental Health support network including:

- A wide Network of Mental Health First Aiders 4 free counselling sessions
- CBT programmes available with a trained Therapist Mentor
- Unlimited access to a councillor 365 days a year, 24/7
- Free Hot Drinks*
- Dress Down Days
- Regular Employment Engagement including ongoing competitions with fantastic prizes
- Charity fundraising events