Retail Manager

2 weeks ago

Willenhall, United Kingdom CarShop Full time

Location: Wolverhampton, WV13 2QU

Hours: 40 hours per week including evenings and weekends on a rota basis

**Salary**: £27,000 + bonus scheme that provides an on target annual earnings of £58,500

CarShop (part of the Sytner group) is the UK’s largest omnichannel car supermarket. We are the spreaders of good carma in the automotive world and provide a world class customer experience.

In 2021 we were named Glassdoor’s #35 best company to work for in the UK.

What does the job involve?

You will lead our sales journey, ensuring your team provide a world-class customer experience for all the people who come in to find their dream car.
Most of this role is the day-to-day leadership including coaching and developing the sales team, managing the rota to ensure work/life balance and conducting daily motivational sales meetings.
You will ensure that all part exchange appraisals are carried out, that they are accurate and the full Customer Journey is always followed.
Finally, you will monitor, manage and follow up on calls and allocate leads fairly.

What skills or experience do you need to join the team?

The only thing that is essential for this role is a full valid UK driving licence.
Ideally you will have a background in retail and have experience leading team.
You will have a positive ‘’can do’’ attitude.
You will need excellent attention to detail.
You will need a sales focussed mind-set.
You will need excellent organisational skills.
Knowledge of the automotive world is desirable but not essential for this role.

What we can offer you.

A friendly, modern and safe working environment
A competitive salary and bonus structure
Full training and continued support
Enhanced annual leave
A wide range of corporate discounts
Cycle to work scheme
Colleague assistance programme
Long service awards

We are committed to nurturing a culture where all of our colleagues feel included and valued at work. Our principles ensure that we are an equal opportunities employer valuing the empowerment of all people.

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