Senior Hdr Fee Earner

4 weeks ago

Liverpool, United Kingdom Everpool Full time

**Housing Disrepair Fee Earner
Full Time
- Permanent Position**
**Monday - Friday**
**£20,000 - £30,000 DOE
**We are currently recruiting for our client who is an ever-growing Law firm in the Liverpool area. They are expert accident and housing disrepair solicitors and providers of personal injury advice, services and support.
Over the years they have helped a lot of people across Liverpool & the rest of the country. They are no win no fee solicitors in Liverpool that were established in April 2016. **Main duties and responsibilities**:

- Responsible for managing case load within the Housing Disrepair Department
- Discuss potential claims and provide an initial screening review on the telephone in-line with the agreed criteria for new cases
- To review incoming information and establish a possible claim route
- Ensure all information is scanned and uploaded to the case management system
- Maintaining the case management system, making sure all workflow steps are correctly inputted
- Assess prospects and prepare letters of claim and advise on the evidence with the clients
- Prepare surveyors instructions and advise on the same
- Prepare claim documents and proceedings
- Deal with case as they proceed via the court process
- Ensure compliance with court deadlines and directions
- Liaise with Counsel, experts and any other third parties in an efficient and professional manner
- Support experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possible
- Be proactive and use initiative when presented with problems or issues
- Provide excellent customer service by regularly updating clients on the progress of their case and answering any queries in a professional manner

**Essential requirements**:

- Experience in the Law sector
- Experience in managing own case load
- 2 years customer service experience
- Competent I.T Skills
- Strong communication skills

**Benefits**:

- Bike to work Scheme
- 20 days holiday + Bank Holidays
- Progression Routes
- Dress Down Fridays
- Social outings

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