Victim Satisfaction Call Back Volunteer

3 weeks ago


Warwick, United Kingdom Warwickshire Police Full time

Role type- Volunteer- Contract Type- Volunteer- Location- Warwick- Is this a Politically Restricted role?- No- Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.
- Closing date
- 14/06/2024, 12:00
- Job descriptionAre you interested in a volunteering role where you can make a positive difference to victims of crime and to the staff in the Warwickshire Police Control Centre?

Read on, this may be just what you are looking for and we look forward to hearing from you.

We are looking for people with a friendly and calm telephone manner and a good knowledge of IT to make calls to victims of crime and carry out a short satisfaction survey with them. This involves reading up on the incident to gain an understanding of what has happened, asking a set of survey questions and then recording the findings. Anything positive or negative in the victim experience is reported to the team manager for investigation.

This role is based within the Warwickshire Police Control Centre on Warwick Technology Park.

**Why work for Warwickshire Police?**

Warwickshire Police has gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.
If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then Warwickshire Police is the force for you.

**Equality, diversity and inclusion**

Warwickshire Police are committed to equality, diversity and inclusion.
We are working hard to increase diversity and inclusion within the Constabulary, where communities are under-represented, including those from minority ethnicity communities, people of all ages, abilities, faiths, religions and gender, LGBTQ+ communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.

**Recruitment and Selection Policy**

Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.

**Police Barred and Advisory lists**

Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.

**Vetting and safeguarding



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