Night Supervisor

7 months ago

London, United Kingdom Crowne Plaza London Ealing Full time

**Do you Dare to Connect?** Here at Crowne Plaza London Ealing, we love to create and deliver true hospitality for good, every day, for both our guests and colleagues, so that both are always happy to come back.

This is an environment where you can be yourself and have fun around your colleagues, where inclusion and support are at the forefront of our values. We take learning and development seriously, that’s why as team members we have access to countless trainings and resources to help you growing in your career.

**What’s in it for you**:

- **An industry leading Team Member Travel Programme** with head-spinning discounts on room rates and Food and Beverage
- **Learning and development opportunities**throughout the year and through our IHG My Learning platform.
- **A stable and comfortable work environment **along with all the tools and trainings to do your job
- **A free meal while on duty**
- **A real chance to grow your career** where internal promotions are always considered as first option
- **A smart uniform** to wear with pride

**What you will be doing**:
As a Night Supervisor, you will have overall responsibility for all hotel operations during the night. You will be responsible for the end of day reconciliation, night auditing, reporting, and for the safety and security of all guests and colleagues on duty. You will be working closely with the Front Office Manager and Rooms Division Manager to achieve departmental targets, recruit and train the Night Team, and deputise for the Hotel General Manager while dealing and with any external stakeholders.

You will be the hotel’s Fire Marshall, Duty Manager, and main point of contact for all situations that arise while you are on duty.

**We are looking for** a passionate and experienced hotelier, with Front Office experience at Supervisory or Night Auditor level looking to further their career.

**Who we are**:
At Crowne Plaza Hotels & Resorts we believe business travel should work better. In every market in the world, business has changed, and so has work. It’s more digital, more flexible, more mobile, more connected. As one of the world's largest upscale brands, we have properties located in major urban centres, gateway cities and resort destinations all around the globe.

If you’d like to know more about this role, please contact us directly.

**Job Types**: Full-time, Permanent

Pay: Up to £26,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Overnight Hospitality: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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