Esr Administrator

We are seeking to appoint an ESR Administrator on a full-time permanent basis.

The postholder will provide an administrative service to the ESR team and will support colleagues in maintaining the accuracy of the system, scrutinise and manipulate data, and provide general support to users of ESR within the Trust.

In addition to general administrative duties the ESR Administrator will assist in the provision of training and provide project support against agreed deliverables.

The postholder will be an experienced administrator with experience of working in an operational ESR or HR Systems role. In addition, the postholder will have experience of producing and integrating data reports and have excellent communication and organisational skills.

Systems and ESR Administration
- Maintain and update the ESR system and the records in it, taking all necessary steps to ensure that the data is complete and accurate.
- Managing security for ESR including password security and security records.
- Respond to notifications in relation to ESR and distributing to users as required
- Respond to queries from users of the system, raising and managing Service Requests as required.
- Provide Support to ESR users, including reports, queries, and information on user notices
- Assist in the development of ESR user guides and processes with any new national or local developments and releases, ensuring that documentation is accessible to users and changes are communicated out to all appropriate users
- Ensure that processes are followed appropriately in respect of limited access self-service so that access for new starters is arranged in accordance with protocols.
- Provide day-to-day support for the users, diagnose and remedy errors or malfunctions on ESR, providing feedback to the ESR System Support Officer.
- Under guidance ensure the system is checked regularly for consistency and that mismatched data is corrected, so that the integrity of the system is maintained.

We’re a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.

We encourage all our staff to innovate and adopt ‘best practice’ so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Engaging people
- Assist in provision of training and support for other users of ESR and other systems if necessary.
- Ensure that users are aware of any changes in functionality or availability of ESR, and notify other team members of any new opportunities arising from changes to the system or the way it is used at HEE to ensure that benefits are maximised and that any issues are managed appropriately.
- Work with the ESR System Support Officer and ESR Lead to develop knowledge and understanding of and enhance the use and capacity of ESR
- Establish and proactively maintains effective relationships with stakeholders
- The post holder will be expected to liaise with staff and managers at all levels within the Trust, and will be responsible for dealing with day to day queries relating to systems and workforce information in a confidential and professional manner, and to assist with the expedient and customer focused resolution of any issues which may arise.
- Work co-operatively with other team members, undertaking other tasks when requested to support the overall delivery of the HR service
- Ensure adherence with all Trust policies.

Reporting and Data Admin
- Run regular and ad hoc standard reports from ESR for a range of audiences and requirements, investigating data anomalies, and highlighting areas which will impact on the provision of services.
- Download workforce information to produce reports and graphical presentations from the ESR system,
- Work with the ESR System Support Officer and ESR Lead to ensure that workforce information is maintained, including the running and uploading of ESR reports, and supporting future developments to information systems as required.
- Assist in delivery timely and accurate information for internal and external reports, contributing to monthly Trust and local team reporting processes.
- Follow established processes and protocols in all areas of work, including saving data.
- Provide a responsive, and helpful service f