Clerical Co-ordinator

An opportunity has arisen to join our team of Clerical Co-ordinators at Princess Alexandra Hospital. Working with a busy team of administrative and clinical staff within the Adult Emergency Department this is a very rewarding role.

Assisting in the administration for the reception area in the Adult Emergency Department this post requires keyboard skills, customer service experience and the ability to multitask whilst working within a busy fast pace environment.

You will be required to provide a variety of clerical tasks including the registration of patients, maintaining patient records, filing, arranging for clinic appointments, answering telephone enquiries, data entry onto the hospital computer systems.

If you are seeking a challenge and possess the skills required this could be the right job for you.

This role is shift work and includes unsocial hours, involving nights, weekends and bank holidays on a rolling rota.

To register patients who attend the department, efficiently and accurately with the utmost confidentiality and deal with all phone calls in a professional manner.

To maintain high standards of record keeping, within patient’s hospital notes and the department’s filing system.

To liaise with all departments within the hospital and also with outside organisations such as GP surgeries, dentists, other hospitals etc, in the best interests of our patients.

To provide a professional, customer centred reception service to patients attending the Princess Alexandra Hospital NHS Trust’s UEC Reception areas as operationally required. To be flexible to work within a range of areas within UEC.

This is an exciting time for PAHT. Over the next five years we are on a digital transformation journey, leading us to our brand new hospital. You’ll be part of the team supporting our organisation in a diverse and challenging role; a role which can make a significant difference to our patients, staff and the future direction of our services.

Our people demonstrate energy and commitment towards improving the care and experiences provided to our patients and the drive to be an ‘outstanding’ organisation.

It’s never been a better time to join us.

For further details, please refer to the attached job description and person specification, available to download at any time.