Service Advisor

2 weeks ago

Wigton, United Kingdom Stan Palmer LTD Full time

Stan Palmer Limited is a local family-owned motor dealer group operating from three sites across North Cumbria. We have some excellent opportunities available for the right individuals who are looking for a rewarding career working for a company who care for their employees, have refreshing core values and low staff turnover. The positions will be based at our Ford dealership at Bolton Low Houses, Wigton.

At Stan Palmer we put customer satisfaction as a priority, that’s why people skills are of upmost importance to us. You will be responsible for providing a proactive service between customers and the workshop.

This includes;
Interpreting customer concerns and comments and liaising with Technicians.

Liaison with customers about any additional work required.

Greeting customers and scheduling services.

Estimating time and costs associated with repairs.

Tracking the vehicle through the workshop.

Upselling of extended warranties and service plans.

Calling customers regarding service reminders, MOT reminders, and new promotions

**Salary**: £23,500.00-£26,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person

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