Payout Administrator

_**We are Caplus**_

At Carplus, we’re a team of friendly, driven experts, dedicated to helping car buyers with their car loan. Work for a fast growing and dynamic car finance broker and lender.
- **About the role**_

As an _**Operations/Payouts Specialis**_t in the payouts team, you’ll be responsible for ensuring that all customer documentation is checked and processed in an effective manner, and all paperwork submitted to our lenders in accordance with company procedures. You will be required to provide the best service possible to all customers.
- **What you’ll be doing**_
- Within this role, you would be assisting the wider team with overall daily operational tasks You will work closely with our Sales Team and Accounts Department in order to finalise our customers agreements and get their vehicles paid for and collected
- Your daily tasks will involve a lot of checking and cross referencing, so you would need to be a patient person who can also multitask
- You must have computer skills, and be able to speak clearly with our sales team to ensure everyone is on the same page, you must have a good grasp on time-management, you're a self-starter, confident and don't crack under pressure
- Processing a high volume of finance payouts orders
- Checking customers and dealerships documents and doing due diligence on new payouts;
- Checking security & ID documents and any other associated papers are completed satisfactorily;
- Processing documents quickly and accurately;
- Chasing missing documentation to ensure daily/weekly targets are met;
- Constant liaising with our panel of lenders for Payout updates and amendments required for submitted proposals;
- Point of contact for internal queries regarding lending criteria;
- Point of contact for SQ’s and Cancellations;
- Supplier due diligence;
- Keeping up-to-date with changing FCA regulations and Lender Criteria;
Who we’re looking for
- A person with high organisational skills and ability to manage a number of projects simultaneously
- Adaptable
- Clear Communication Skills (both written and verbal)
- Taking Responsibility
- Patience
- Self-starter
- High level of organisation and time management
- Call Center Experience
- Aware of FCA and GDPR regulations
- Critical thinking/ Snap decision making
- Organised
- Time management
- Confident
- Ability to prioritise own workload
- Strong communication skills
- Excellent IT skills - Google Suite, MS Office, CRM systems
- Must be detail oriented and have ability to work to deadlines and targets
- Understanding technical aspects of loan completion, e.g credit broking permissions, FCA authorisation, etc

**Shift Patterns**
- Monday - Thursday 9am - 6pm and 10am - 7pm
- Friday 9am - 6pm
- Work 1 in 3 weekends with a day off in the week.

If you would like to join our growing business, have some fun and make some serious money along the way, please get in touch. We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- 8 hour shift

Work Location: In person