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Head of Commercial

4 months ago

Whiteley, United Kingdom Partnering Health Full time

PHL are looking for a Head of Commercial to join us on a permanent, full-time basis.

As senior member of PHL reporting to the Director of Healthcare, this role is to provide a dynamic, inspiring, and energetic commercial leadership and direction to the Healthcare Division.

As Head of Commercial you will lead on the creation and development of new business relationships and innovative solutions to maintain customer satisfaction, and both maintain and advance PHL’s market position.

The role is accountable for all new business and formal tender/bidding activities ensuring involvement and support from the relevant service delivery/business unit team.

**Duties and Responsibilities of **Head of Commercial**
- Be fully accountable for ensuring the Healthcare Division delivers its new business targets.
- Work closely with the Head of Healthcare and Contract Managers to deliver 100% customer and contract retention across all services.
- Accountable for the delivery of the Healthcare Division annual operating plan and 5-year strategic plan working collaboratively with the Managing Director and Head of Healthcare.
- Lead the analysis, development and production of high quality and winning bids, proposals, and prospects.
- Leading on commercial negotiation and contract scope with new clients and supporting the Head of Operations with maintaining lasting relationships with existing clients
- Support mobilisation programmes ensuring smooth transition of new contracts entering and old contracts exiting PHL.
- Set up and lead a framework for the contract and operational management teams to meet, share best practice, undertake peer review, support, challenge and innovate.

**Experience and Qualifications of Head of Commercial**:

- Ability to identify new business opportunities, identify risks, develop solutions, and close opportunity to achieve a win.
- Sales and new business generation
- Demonstrable senior leadership and stakeholder management skills (both in a matrix and hierarchical environment and externally as well as internally) are paramount.
- Bid management experience,
- Experience of NHS healthcare market is desirable although not essential.
- Demonstrate ability to mobilise services, knowledge management and skill utilisation, using project management methods.
- Working across sites is essential and so full drivers’ licence and car is required.
- Educated to Masters level education in management and leadership or equivalent experience (desirable)

Partnering Health Group (PHL) are an established and expanding healthcare organisation responsible for providing a variety of urgent and primary health care services across Hampshire.

**Benefits**
- ** Bike2Work Scheme.** With the Bike2Work scheme you can save up to 42% on bicycles and cycling equipment.
- ** DSE Eye Tests and Spectacles.** To promote the importance of good eye health staff can claim up to £25 for an eye test and up to £50 for spectacles.
- ** Employee Assistance Program - 24 hour helpline.** Supporting you and your family through life's ups and downs including counselling, legal information, bereavement support, medical information and CBT self-help modules.
- ** Employee Recognition - 'On the Spot' and 'Extra Mile' Awards.** We aim to truly reward employees, so that they feel valued and motivated.
- ** Family Friendly Policy.** A commitment to support staff with their work/personal life balance by supporting staff through all aspects of maternity, adoption, paternity and shared parental leave. Including, paid leave for staff undergoing fertility treatment.
- ** Long Service Award.** We celebrate our staff's commitment to PHL Group and their achievements after 5 and 10 years of service.
- ** Menopause Support.** We have signed the Menopause Workplace Pledge and will cover the cost of an annual HRT subscription for staff going through the menopause.
- ** NHS Discount - Blue Light Card.** Staff are eligible for the Blue Light Card which offers a range of official discounts from large national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more
- ** Paid Sick Pay.** Staff are entitled to 10 days paid company sick pay, per year.
- ** Pension.** Employees have access to the company pension scheme with The People's Pension.
- ** Professional Development.** Investing in supporting the development of our employees is important to us. We provide a wide range of opportunities to support your development, including training courses, conferences and team building.
- ** Workplace Savings and Low Interest Loans.** In partnership with Wessex Community Bank, we provide staff with the opportunity to build savings through payroll deductions, as well as access to low interest loans, which are paid back with payroll deductions.

PHL Group has made a commitment to improving the number of ex-military personnel that join our ranks. In 2023, we were awarded the Defence Em