Data Assistant

2 weeks ago


London, United Kingdom Times Higher Education Full time

**Data Assistant - fluent in Arabic**
**Salary: £13/hour**
**Location: Hybrid - at least 1 day/week in the Holborn, London office**
**Start date: Immediate**

**THE **is hiring a proactive Data Assistant for a temporary position from now to 31 January 2024, fluent (both written and verbal) in Arabic. This position involves verifying data from institutions and may require occasional early or late starts for client calls.

**Key role responsibilities**:

- Verify the accuracy and completeness of incoming data from institutions.
- Maintain records of data validation activities.
- Collaborate with Data Supervisors, Data Editors, Data operation Manager and Ranking Project Owner to escalate/ resolve data issues.
- Meet data validation targets.
- Provide support for data queries and administrative tasks.
- Foster institution engagement in rankings
- Where required customer service calls will be required to be made to support institution with the data collection cycle.
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
- Perform other duties as assigned

**Experience requirements**
- Fluent (both written and verbal) in Arabic.
- Professional and clear communication skills in both written and spoken English as well as one of the above languages.
- Strong analytical skills with attention to detail.
- Proactive and self-motivated with the ability to work independently.
- Customer support experience
- Data entry skills
- Good IT skills, including Word, Excel & Outlook
- Customer orientation and ability to adapt/respond to different types of personalities
- Ability to multi-task, prioritize and manage time effectively

**Job Type**: Temporary contract
Contract length: 3 months

**Salary**: £13.00 per hour

Expected hours: 35 per week

**Benefits**:

- Bereavement leave
- Health & wellbeing programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in London

Application deadline: 05/10/2023
Expected start date: 13/11/2023


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