Business Tech Support Specialist

3 weeks ago

London, United Kingdom monday.com Full time

The Business Tech Support Specialist is a pivotal member of the Data & Info Tech organizations and will operate as the main point of contact for Sales, Partners, and Customer Success employees.
They are responsible for resolving or elevating all internal business systems and process inquiries.The Business Support Representative will work cross-functionally with BizOps, Billing, and Finance, as well as with R&D to coordinate and drive the resolution of both technical and procedural issues. In addition, he/she will be continuously improving processes to minimize repeating issues.**About The Role**:

- Act as a primary point of contact for sales, customer success, and partners.
- Resolve/elevate all internal system-related issues, such as Salesforce.
- Create processes/policies where applicable.
- Document and maintain all processes into the team’s KB.
- Have a great understanding of the organization, and direct requesters to the right resource as fast as possible.
- Challenge every ad-hoc solution, and pursue the relevant teams to implement permanent solutions.
- Adhere to the team’s KPIs, from SLOs to all quality of work measurements.

**Your Experience & Skills**:

- 1- 3 years experience in client-facing roles.
- Business acumen and understanding of the selling process.
- Excellent communication skills in English (written and verbal).
- Fast and independent learner.
- Analytical skills.
- Ability to quickly adapt to a continuously changing environment.
- Effectively work with cross-functional remote and local teams.
- Experience in SaaS environments - Advantage.
- SalesForce knowledge - Advantage.
- B.Sc in Industrial Engineering or a similar field - Advantage.

LI-DNI

  • Tech Specialist

    2 weeks ago

    London, United Kingdom Hays Business Support Full time

    A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge to help...

  • Tech Specialist

    2 weeks ago

    London, United Kingdom Hays Business Support Full time

    A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge to help...

  • Tech Specialist

    2 weeks ago

    London, United Kingdom Hays Business Support Full time

    A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge to help...

  • Tech Specialist

    2 weeks ago

    London, United Kingdom Hays Business Support Full time

    A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge to help...

  • Agri-tech Specialist

    3 weeks ago

    London, United Kingdom Hays Business Support Full time

    Your role A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Agri-tech Specialist

    2 weeks ago

    London, United Kingdom Hays Business Support Full time

    Your role A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Agri-tech Specialist

    2 weeks ago

    London, United Kingdom Hays Business Support Full time

    Your roleA fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge...

  • Agri-tech Specialist

    2 weeks ago

    London, United Kingdom Hays Business Support Full time

    Your roleA fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge...

  • Agri-tech Specialist

    2 weeks ago

    London, United Kingdom Hays Business Support Full time

    Your role A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Agri-tech Specialist

    2 weeks ago

    London, United Kingdom Hays Business Support Full time

    Your role A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Agri-Tech Specialist

    2 weeks ago

    London, United Kingdom Hays Business Support Full time

    Your role A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Agri-Tech Specialist

    2 weeks ago

    London, United Kingdom Hays Business Support Full time

    Your role A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Agri-Tech Specialist

    2 weeks ago

    London, United Kingdom Hays Business Support Full time

    Your role A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Tech Specialist

    3 weeks ago

    South East London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your roleA fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge...

  • Tech Specialist

    3 weeks ago

    South East London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your roleA fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge...

  • Agri-tech Specialist

    3 weeks ago

    South East London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your roleA fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Agri-tech Specialist

    3 weeks ago

    South East London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your roleA fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Tech Lead

    2 weeks ago

    London, United Kingdom Tech Mahindra Full time

    Responsibilities: As a Tech Lead.Design, develop, and implement ServiceNow solutions for ITOM processes.Collaborate with stakeholders to gather requirements and define project objectives.Configure and customize ServiceNow modules including Event Management, Discovery, Proactive Customer Notifications.Integrate ServiceNow with third-party tools and systems to...

  • Sales Director

    1 week ago

    London, United Kingdom Informa Tech Full time

    Company Description Informa Tech Founders is a joint-venture between Founders Forum and Informa Tech that includes brands such as **London Tech Week**, EQL: HER, Elevating Founders, ClimateTech and HealthTech. This joint venture was set up to combine the unique convening power and start-up ecosystem expertise of Founders Forum with the global reach and...

  • Tech Lead

    2 weeks ago

    London, United Kingdom Tech Mahindra Full time

    Responsibilities: As a Tech Lead. Design, develop, and implement ServiceNow solutions for ITOM processes. Collaborate with stakeholders to gather requirements and define project objectives. Configure and customize ServiceNow modules including Event Management, Discovery, Proactive Customer Notifications. Integrate ServiceNow with third-party tools and...