Advice Quality Consultant

2 weeks ago

Huddersfield, United Kingdom M&G plc Full time

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we’re looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Team:
The Advice Quality team undertake quality assurance activities for pre-sale and post-sale advice and forms part of the Risk Control & Compliance function within M&G Wealth Advice. We focus on the following advised sales: Retirement Planning, Estate Planning, Pension Switches, Investment Replacement, Regulated Mortgages, Protection and Equity Release.

Within the Advice Quality team sits the pre-sale and post-sale Advice Quality Consultants, the pre-sale team will assess the suitability of the advice prior to this being presented to the client, with the post-sale team completing the final assessment post-sale.

We are one team, aligned to one purpose. Client and customers are at the heart of everything we do, ensuring the correct client outcomes are achieved. We act with care and integrity, each taking accountability, ownership and responsibility for doing the right thing.

The Role:
Reporting to the Advice Quality Manager you will undertake quality checking of advised sales and have sufficient product and technical knowledge to make judgements on the suitability of advice outcomes and documentation standards in line with the regulatory requirements.

You will have analytical skills to assess quality outcomes and draw conclusions, with an ability to provide effective feedback. This requires effective communication skills and an ability to report on quality activities.

The role would be a great opportunity for those looking to progress their career within an Advice Quality function, and further their knowledge with specialised advised sales areas such as Equity Release and Long-Term Care.

Key Responsibilities for this role
- To operate quality checking of advised sales enabling effective judgements on the suitability of client outcomes and supporting documentary evidence, in line with regulatory and internal standards.
- To advise on quality outcomes, providing clear professional feedback to advisers with adequate rationale.
- To advise concise feedback on outcomes achieved and where quality can be improved to develop advisers to achieve better client outcomes and file quality documentation.
- To operate collaboratively with colleagues to improve overall quality outcomes and provide consistent feedback.
- Build a rapport with the advisers within the firm and other Compliance Departments to ensure that good relationships are maintained.
- Contribute into the design and implementation of quality standards, identifying any trends and proposing resolutions to achieve the required standards.
- Achievement of individual productivity targets and objectives.
- To prepare reporting on quality assurance activities.

Key Knowledge, Skills & Experience
- Relevant professional qualification (CII Diploma in Regulated Financial Planning or suitable alternative at Level 4 or above) is essential for the role or could be achieved within 6 months.
- Detailed knowledge of assessing suitability of advice outcomes, ideally from working in a compliance function.
- Detailed knowledge of Pension and Investment products is essential to the role.
- Working knowledge of Risk, Compliance and Advice in UK financial services.
- Some experience of Financial Services regulation, in particular in the context of suitability would be an advantage
- Experience with Mortgage, Protection and Later Life products would be an advantage.

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

  • Consultant in Haematology

    4 hours ago

    Huddersfield, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    An exciting opportunity has arisen for a highly motivated Consultant to work in Haematology and join our team at Calderdale and Huddersfield NHS Foundation Trust. This is an exciting opportunity for the successful applicant to be involved in the future development of Haematology services, for which there is a high level of commitment within the Trust, and...

  • Consultant in Gastroenterology

    Found in: Talent UK C2 - 1 week ago

    Huddersfield, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    Job summary An opportunity has arisen for highly motivated Consultant in Gastroenterology with an interest in Hepatology to join our team at Calderdale and Huddersfield NHS Foundation Trust. If you want to join a supportive and friendly team providing compassionate care then come and join us to help us achieve 'outstanding' in the next CQC...

  • Locum Consultant Ophthalmologist

    Found in: Talent UK C2 - 2 weeks ago

    Huddersfield, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    Job summary Locum Consultant Ophthalmologist - specialist in Medical Retina We are looking to appoint an innovative and high performing Locum Consultant Ophthalmologist specialising in Medical Retina, providing sub-specialty out-patient clinics and oversee a non-medical injection service. The medical retina service continues to transform and...

  • Senior Building Surveyor

    2 weeks ago

    Huddersfield, United Kingdom Conrad Consulting Ltd Full time

    Our client, a growing forward-thinking construction consultancy, is seeking a Senior Building Surveyor to join their dynamic team in Huddersfield. Key responsibilities of the role include conducting building surveys, preparing and overseeing maintenance schedules, providing expert advice on property matters, and managing projects from inception to...

  • Practice Nurse

    Found in: Talent UK C2 - 1 week ago

    Huddersfield, United Kingdom Lockwood Surgery Full time

    Job summary All our surgeries in Huddersfield are undergoing a period of transition and we are currently developing smarter ways ofworking which includes reorganising teams to embrace and encourage talent. If you are enthusiastic about change,then we want you to join our team. We are looking for a friendly andvibrant General Practice Nurse to join...

  • Fire Safety Officer

    1 day ago

    Huddersfield, United Kingdom Kirklees Council Full time

    **We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any...

  • Senior Building Surveyor

    Found in: beBee S GB - 7 days ago

    Huddersfield, United Kingdom Conrad Consulting Ltd Full time

    Our client, a growing forward-thinking construction consultancy, is seeking a Senior Building Surveyor to join their dynamic team in Huddersfield.Key responsibilities of the role include conducting building surveys, preparing and overseeing maintenance schedules, providing expert advice on property matters, and managing projects from inception to...

  • Senior Building Surveyor

    Found in: Whatjobs ES C2 - 5 days ago

    Huddersfield, United Kingdom Conrad Consulting Ltd Full time

    Our client, a growing forward-thinking construction consultancy, is seeking a Senior Building Surveyor to join their dynamic team in Huddersfield.Key responsibilities of the role include conducting building surveys, preparing and overseeing maintenance schedules, providing expert advice on property matters, and managing projects from inception to...

  • Practice Nurse across our Huddersfield surgeries

    Found in: Talent UK C2 - 2 weeks ago

    Huddersfield, United Kingdom Fieldhead Surgery Full time

    Job summary All our surgeries in Huddersfield are undergoing a period of transition and we are currently developing smarter ways of working which includes reorganising teams to embrace and encourage talent. If you are enthusiastic about change, then we want you to join our team. We are looking for a friendly and vibrant General Practice Nurse to...

  • Practice Nurse

    Found in: Talent UK C2 - 1 week ago

    Huddersfield, United Kingdom Nook Surgery Full time

    Job summary Are you a motivated and enthusiasticPractice Nurse with experience in Primary Care? If you are a Practice Nurse lookingfor an exciting new opportunity within a forward-thinking environment, thenthis may be the role for you. We are looking to welcome an experienced, Practice Nurse into our practice to assess, plan,develop, implement and...

  • Sen Primary Teacher

    1 week ago

    Huddersfield, United Kingdom Qualiteach Ltd Full time

    SEN Teacher (Primary Maths) Huddersfield £160 – £240 Immediate Start Qualiteach Yorkshire are currently looking for an outstanding SEN Teacher to support one of our local SEN schools. The role will be working within a SEN school supporting students who have a range of needs including ASC, SEMH and other additional needs which can create a barrier to...

  • Sen Primary Teacher

    Found in: Whatjobs ES C2 - 5 days ago

    Huddersfield, United Kingdom Qualiteach Ltd Full time

    SEN Teacher (Primary Maths)Huddersfield£160 – £240Immediate StartQualiteach Yorkshire are currently looking for an outstanding SEN Teacher to support one of our local SEN schools.The role will be working within a SEN school supporting students who have a range of needs including ASC, SEMH and other additional needs which can create a barrier to...

  • Financial Services Administrator

    4 hours ago

    Huddersfield, United Kingdom M&G plc Full time

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...

  • Review Services Support Administrator

    4 hours ago

    Huddersfield, United Kingdom M&G plc Full time

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...

  • Practice Nurse

    Found in: Talent UK C2 - 1 week ago

    Huddersfield, United Kingdom Thornton Lodge Surgery Full time

    Job summary All our surgeries in Huddersfield are undergoing a periodof transition and we are currently developing smarter ways of working whichincludes reorganising teams to embrace and encourage talent. If you are enthusiastic about change, then we want you tojoin our team. We are looking for a friendly and vibrant GeneralPractice Nurse to join...

  • Mental Health Practitioner

    4 hours ago

    Huddersfield, United Kingdom South West Yorkshire Partnership NHS Trust Full time

    **The post-holder will**: Provide diagnostic assessment of Autism and ADHD to children and young people; Work autonomously and collaboratively within the MDT, providing consultation for other agencies/professionals; Promote the safeguarding and welfare of children and young people. To provide specialist diagnostic assessment as part of a multidisciplinary...

  • Financial Services Administrator

    1 day ago

    Huddersfield, United Kingdom M&G plc Full time

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...

  • Clinical Psychologist Kirklees Memory Service

    1 day ago

    Huddersfield, United Kingdom South West Yorkshire Partnership NHS Trust Full time

    This job description is an outline of the main duties of the post. The post holder will be required to undertake other duties commensurate with the grade as directed. The content of this post will be reviewed in consultation with the post holder when necessary and in line with the service developments. The post holder will provide specialist clinical...

  • Asbestos Surveyor Analyst

    2 weeks ago

    Huddersfield, United Kingdom Penguin Recruitment Ltd Full time

    **_Asbestos Surveyor Analyst - Huddersfield_** **_£28,000 - £35,000 + Company Vehicle, Fuel Card, Phone, Pension and other optional benefits_** An exciting opportunity to join a leading multi-disciplinary consultancy who also work in Health and Safety, Fire Risk, Occupational Hygiene are looking for an Asbestos Surveyor Analyst to join their growing...

  • Nurse - Experienced or Nurse Associate

    Found in: Talent UK C2 - 2 weeks ago

    Huddersfield, United Kingdom Newsome Surgery Full time

    Job summary To provide and maintain a high standard of nursing care for patients,as well as providing nursing assistance to the doctors and other members of theprimary healthcare team. The duties willinclude all tasks normally undertaken by an experienced RGN or a qualified Nursing associate and any additional roles agreed between the nurse and...