IT Support Engineer 2nd Line

2 days ago


London, United Kingdom Rise Technical Recruitment Limited Full time

Stratford, East London - Hybrid Remote
£28,000 to £37,500 + Training plan + Progression + Holiday + BUPA Healthcare

Amazing opportunity for a 2nd line engineer looking to gradually bridge the gap into 3rd line support whilst working within a close knit, friendly and supporting MSP exposing you to the latest and greatest technology

This opportunity will suit an IT support engineer with 2nd line experience that is looking for a customer facing role working across multiple sites in London as well as office and home based near Stratford

This growing IT MSP work with a diverse client base, from charities, School, Financial institutions & Tech start-ups. Through growth, they are looking for a Support Engineer to join their busy team working on the lastest emerging technologies.
In this role you will join a busy team assisting in supporting their growing number of IT Support clients. You will be responsible for resolving more complex issues 2nd / 3rd line issues. Hybrid working with travel to client sites across London will be beingrequired. (Public transportation is fine)
This is a fantastic opportunity to join a growing company in a varied and interesting role where you can develop your skills working on a wide range of technologies.
The role:
*2nd Line support
*2 days a week on client sites & 3 days a week working from home or their office in Stratford.
- Environments - Office 365 / Azure / Servers / Networking / AD / VMware/ Windows & More
*Working with and resolving issues on a wide range of technologies
*Ongoing training and development offered as well as gradual progression into 3rd line
The person:
*Experience in 2nd line support as a minimum
*Experience working with Office 365 / Servers / Networking in a 2nd Line capacity
*Great customer facing skills
*Looking to work within a MSP (Managed Service Provider)
*Happy to travel to client sites when required (No driving license required)
- Reference Number: BBBH158974_
- Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles._



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