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Sales and Customer Service Administrator

3 months ago

Stanley, United Kingdom Timba Floors & Boards Full time

**The Role**
- Updating the quotation CRM Desired skills
- Contacting existing accounts and new prospects within the database on a day-to-day basis to introduce and sell our expanding product portfolio and services and to maintain excellent relationships with their customers.
- Delivering product information, offer special promotions and feedback information of the market & competition landscape.
- Working closely with the Management and Operations Team to develop our business and market position.
- A strong customer-orientated individual with experience in both sales and customer service.
- Enjoy the everyday challenge of both teamwork and meeting Company targets.
- Both confident and active in your approach to everyday challenges.
- Ability to use initiative.
- PC Literate with good working knowledge of Word and Excel.

**Personal qualities**
- Reliable.
- Good organisational skills.
- Enthusiastic.
- Conscientious.

**The Person**
- Previous customer service in sales and administration experience.
- Experience of providing quotations to customers would be highly desirable.
- Confident telephone manner, happy to talk to customers over the phone.
- First class customer service skills - ability to demonstrate going the extra mile.
- Good PC skills, previous experience of using Word and Excel in the workplace.
- Looking for sustained career progression in a fast-developing Company.
- Be a strong communicator and have the ability to work closely with other members of the team to ensure good practice is maintained.
- A strong customer-orientated individual with experience in both sales and customer service.
- Enjoy the everyday challenge of both teamwork and meeting Company targets.
- Both confident and active in your approach to everyday challenges.
- Ability to use initiative.
- PC Literate with good working knowledge of Word and Excel.

**Salary**: From £24,127.95 per year

**Benefits**:

- Canteen
- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to commute/relocate:

- Stanley: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Employment reference letter (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Sales: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: RC-TFBHL- SACSA-2024