Credit Controller

3 weeks ago


StokeonTrent, United Kingdom Trailer Auto Group (TAG) Full time

Job Purpose:
You will act as an advocate of the companies’ culture, values and safety standards.

Main responsibilities and objectives:

- Building relationships and maintaining contact with customers to ensure invoices are paid in line with terms.
- Assessing credit risk for existing customers (identifying and monitoring potential risks and informing the relevant stakeholders).
- Liaising internally with Parts department to resolve customer issues and disputes promptly and efficiently.
- Reconciling customer accounts, providing statements and other sundry analysis.
- Review receivable ledger and proactively resolving any under/over payments.
- Liaising with Receivables Finance provider in a timely manner to provide remittance information, resolve any issues and respond to audit requests.
- Weekly debtor reporting to internal stakeholders.
- Setting up new customers accounts and maintenance of the customer database.

Business Skills:

- IT literate with good typing skills and confident using a range of programmes and systems, including Microsoft Office.
- Excellent customer service skills, making sure every client feels welcome and embraced.
- You will have strong communication skills and have the ability to work towards deadlines under pressure.
- Excellent attention to detail.
- Good organisation skills and the ability to multi-task.
- Ability to work using own initiative with limited supervision within fixed guidelines.
- The desire to fully embrace being part of a wider team - happy to lend a hand to others where needed.

Minimal Knowledge:
Required
GCSE (Grade A-C) or equivalent in English and Maths

Desirable
AAT or ACIM Certificate in Credit Management

Previous experience or skills:
Required
4+ years credit control experience

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stoke-on-Trent: reliably commute or plan to relocate before starting work (required)

**Experience**:

- credit control (required)

Work Location: One location

Application deadline: 11/04/2023
Reference ID: TAGCC


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