Account Managers

3 weeks ago


Middleton, United Kingdom Product Source Full time

**Account Manager x2**

Site Based - North Manchester

**Salary**: £30,000 plus bonus & benefits

Please Note: Applicants must be eligible to work in the UK

This is an excellent opportunity with a growing SME for a motivated self-starter who will be based at our site in North Manchester. We are proud and passionate about what we do and we are looking for someone like minded to join us on our journey.

This role is to be the primary contact for a small defined portfolio of larger customers, delivering a professional account management service, building strong relationships whilst identifying and converting additional product listings that will deepen therelationship with your customers.

As Account Manager, you will be the primary facilitator between customer, business support, and interface with our technology team as well as working with the manufacturing function to ensure visibility of demand and capacity.

**Role responsibilities**:

- Develop, manage and control a portfolio of existing accounts, deepen trading relationships with existing customers through operational efficiency, product exposure, and develop new key customer relationships within the leading customers in the industry.
- Take responsibility for day-to-day customer relationships to ensure customer satisfaction, retention and growth whilst maintaining regular contact.
- Use the data that is available to explore all ways to grow and deepen the relationship with your customers.
- Work with the Marketing team to ensure we deliver effective marketing and campaigns with customers.
- Preparation of business plans to target each account to its maximum potential.
- Maintain a good awareness of market & competitor activities.
- Generate presentations and regular KPI reports in line with customer requirements.
- Attend & present competently at customer & internal meetings
- Attend trade & industry events to help build the Company brand image
- Able to react to customer issues which may arise and resolve.
- Consistently achieve the personal monthly targets that you have set.

**Key skills & Experience of the Account Manager**
- Minimum 2 years proven track record in account management preferably with a FMCG background.
- A solid analytical approach to decision making
- Excellent negotiation skills that focus on the benefits we bring to customers
- Customer experience led approach to enable growth and create opportunities.
- Positive outlook and confident can-do attitude.
- Excellent communication skills both verbal and written.
- Able to effectively challenge internal and external stakeholders backed up by data.
- Confident presentation skills to peer group and business colleagues
- Ability to prioritise, multi-task and work to deadlines

**Benefits**
- Bonus
- Flexible working hours
- Pension Scheme



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