Supply Chain Continious Improvement Manager

3 weeks ago

Bardon Hill, United Kingdom Autoglass Ltd Full time

**Contract Type**:
Regular **About Autoglass® and Laddaw®**

We're a recognised superbrand and we know where we're going. We're a business with direction and purpose and regardless of your role here, it's about us all making a difference with real care. We never stand still. We're relentless, innovative and ambitious,always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.

**Making a Difference Together.**

As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic tools and training in an atmosphere that encourages ideacontribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you'll thrive, keep reading.
- **ROLE PROFILE**

**Job Title**:Supply Chain Lean & Continuous Improvement Manager

**People Leader**: Supply Chain Central Operations Manager

**Business Area**: Supply Chain

**Team**: Supply Chain Central Operations Manager

**Grade: E**

**Location**:Bardon, Leicester. Home and UK Travel around the Network as required

**Who we are**

Belron UK Ltd (trading as Autoglass® and Laddaw®) are part of the global Belron® group of companies, the world's leading vehicle glass repair and replacement business. Home to 29,000 employees, Belron operates across over 30 countries and 6 continents toensure all our customers receive the best quality service.

Our Values of Caring, Genuine, Collaborative and Driven are our DNA and underpin everything we do by shaping how we interact with our people internally, and our external partners and customers.

Our purpose as one of the Belron® group of companies, is making a difference with real care.

**Job Summary**

We are transforming our business through improved processes, flexible ways of working and a greater use of technology to make a difference to our customers and our people. We are developing super-talented people in our business to be the best; we want tocreate a great place to work and grow a business we are committed to and feel proud of. We are committed to doing the right things and doing them right; we care about our impact on the environment and are driven on giving back to society. We are determinedto keep our business performance health to enable prosperity for all of us.

This role and the role holder are integral to our success.

The part you'll play in achieving our transformation will be to ensure we continue to deliver results to the business as we move along the transformation journey. You will be involved in rolling out new processes, training staff on new processes and helpingcreate a culture of Continuous Improvement. This role will also be working alongside other business units to ensure we are delivering the best customer service possible.

**Accountabilities and Responsibilities**

Your key accountabilities and responsibilities will be to:

- Uphold an environment that puts people's health, wellbeing and safety and engagement at the forefront.
- Embed corporate social responsibility (CSR) into yours and your teams' ways of working.
- Support the development and implementation of a real CI philosophy throughout the Supply Chain, utilising Lean, Six Sigma and all appropriate tools and approaches.
- To embed Lean methodology throughout the supply chain with the principal target of removing waste and improvement in key performance indicators.
- Lead and co-ordinate the Supply Chain projects & initiatives along with wider collaboration with the wider Belron UK management team.
- Work as part of the Supply Chain Central Operations team to translate strategy into improvement activities and operational/tactical plans that will contribute the ongoing development of the Supply Chain business strategy.
- Support the delivery of exceptional customer service which exceeds customer service targets for both the external and internal customers.
- Support the optimum use of business assets including property, vehicles, materials and technology.
- Collaborate across Belron UK and International.
- Continuously seek and search for opportunities to share and implement best practice ideas throughout the supply chain.
- Build and maintain strong relationships with key stakeholders.
- To understand, interpret and review management information reports and act on these accordingly.
- To manage own development in line with business requirements.
- To be prepared to carry out ad hoc activities to support the Senior Management Team, colleagues and wider business network.
- **Skills, Experience and Qualifications**
- Experienced practitioner in Lean, Six Sigma & Project Management
- Ability to build and maintain amazing relationships
- Positive mindset
- Great communication
- Planning and organisational skills
- Full UK driving licence essential
- **Scale of the role**

The role is one of support and development as we move to a CI culture, this will involve evaluating new process from a European viewpoint. It will also work along side other functions of the Supply Chain Central operations team as look to improve all ofour services.

**Key stakeholders**

Our Customers, Our People, Society and Financial (fit for growth) are our key stakeholders as a business. The specific key stakeholders for this role are:

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