Leisure Attendant

**Leisure Attendant**

**Salary**: £22,737 - 23,893

**Grade**: CD

**Hours**: Part time contracted hours evenings and weekends

**Location**: Stokesley Leisure Centre
- **All hours are across 7days Mon-Sun**
- Are you a motivated and enthusiastic individual seeking a varied and exciting new role? Do you have the ability to communicate and work well within a team? and are you alert to the safety of yourself and people around you? If the answer is yes, we want to hear from you_
- We are currently seeking Leisure Attendants at Stokesley Leisure Centre_

**Role summary**

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As a Leisure Attendant you will work within North Yorkshire Council’s Leisure Services team to provide support, enhance and deliver ‘day to day’ operations of the leisure centre. You will high quality customer service ensuring their safety and satisfaction through lifeguarding, cleaning and other associated tasks in accordance with leisure centre operational procedures.

**Duties & Responsibilities**:

- Ensure safe and effective lifeguard practice and undertake essential regular training in line with lifeguard qualification standards and organisational protocols
- Follow leisure centre safe operating procedures and controlling the safety of all customers within the centre, including the swimming pool and surrounding areas through effective supervision and monitoring.
- Safely prepare activity areas for use including, equipment set up, dismantling and storage in accordance with centre operating procedures and activity programmes.
- Undertake routine maintenance and housekeeping of the facility and its equipment as part of the centres programmed tasks, inspection schedules and defect reporting protocols.
- Ensure high standards of cleanliness in accordance with the leisure centres cleaning protocols and safe use of cleaning chemicals. This will include responsibilities for showers, toilets, changing areas, floors, drains and equipment.
- Carry out routine checks of environmental conditions (e.g. water temperature and chemical tests) in accordance with agreed protocols and report test readings that are outside set parameters to leisure centre management.
- Work with mínimal supervision within professional boundaries to ensure that daily tasks are undertaken in accordance with the leisure centre programme.
- Be responsible as an individual and as part of a team, in providing safe and enjoyable activities, events, services and environments.
- To wear staff issued uniform and always ensure professional personal appearance whilst on duty.
- To undertake any appropriate and relevant tasks and responsibilities as detailed in leisure centre operating procedures, advised by leisure centre management.

**What you will bring**

Experience / Qualifications:
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Awareness of safeguarding children and vulnerable adults

Good understanding of customer care and working with customers/general public.

Working in an environment where there may be conflicting priorities and demands

Ability to work effectively within a team

Ability to use own initiative

Be able to give clear, accurate, and assertive instructions verbally and through the correct use of signals to customers and other members of the team

Ability to solve routine problems as they arise and suggest ideas to improve service provision.

Be able to sustain basic fitness and competence in order to meet the demands of undertaking an NPLQ course and regular training.

Ability to demonstrate high levels of customer service at all times

**What we can offer**

You will have the opportunity to develop both knowledge and skills and various benefits are available such as generous annual leave entitlement, excellent pension scheme, salary sacrifice car, cycle, technology and childcare schemes and a package of ‘Everybody Benefits’ shopping vouchers, discounts and more. Please see our total rewards brochure for more information.

**Contact and Apply**

**Job Description**:
Rewards Brochure

**Key Dates**:
**Closing date: Sunday 20th August 2023**

**Shortlisting date: Monday 21st August 2023**

**Interview date: TBC