Assistant Storage Manager
2 weeks ago
Job description
Do you wish to work in a fun yet professional environment where your ideas are recognised? Do you want to be rewarded for your success and work for a company that truly recognises your worth?
We are working with an exciting and expanding national Storage business who are seeking an Assistant Store Manager for their Storage facility in Basildon. The organisation provides accessible storage for both businesses and for the general public. For thosemoving house or those just needing some extra space to store items then space can be leased at low cost in a safe and secure way. They also have a small shop that sells associated packaging items.
The organisation has a very supportive management style and with good reviews, they also have a great reputation
In this role as Assistant Store Manager you will be:
- Providing a great customer experience both on the phone and face to face
- Discussing paperwork with new customers and explaining access policies and procedures
- Key holder - responsible for opening and closing the store
- Reviewing store performance both in terms of finances and quality of service
- Training new starters
- Following up on all overnight website enquiries and converting any prospects into storage customers
- Daily checking of units making sure that all is secure
- Selling items in the retail shop
- Chasing customer payments
- Gaining customer reviews on your service
To be successful in this role of Assistant Store Manager you will need:
- A confident personality with good customer service skills
- Experience in a retail/ sales role (this is not hard sales but keeping customers happy and increasing sales is important)
- Some experience of being in a position of responsibility within a store etc
- Ability to work in a small team
- Have a responsible and self motivated attitude (and support your manager)
- Driving license (desirable)
In return you will be working within a supportive management structure
- Salary scale - £23k plus monthly and yearly bonuses (OTE of £30k)
- 20 days holiday (rising to 25 days) and Bank Holiday
- Free parking on site
- Healthshield plan (covering medical needs)
- Pension scheme
Hours - 40 hours per week (8.30am to 6pm on a split shift basis), alternate Saturdays (10 - 4pm - but always with two days off per week).
Full structured training provided..you need to be supported to succeed
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