Fixed Term Charity Retail Sales Assistant

Borders Pet Rescue is a long-established animal welfare charity that cares for animals in need and finds them suitable loving new homes. We also work to encourage responsible pet ownership. Since becoming a registered charity 33 years ago we have re-homed thousands of dogs, cats, rabbits, guinea pigs and exotics throughout the Scottish Borders and beyond.

Our four charity shops, in Galashiels, Duns, Kelso and Hawick, play a key part in helping to fund the day-to-day operating costs of the Rescue Centre at Earlston. They provide a focal point for the communities they serve, helping to promote the charity and our vital work.

Our Borders Pet Rescue Duns Shop is an important part of the local community selling clothes, CD’s, DVD’s, furniture, books, pictures, electrical goods, and many other items to support its business. Working alongside the Manager, and volunteers the Charity Sales Assistant is vital to ensuring the success of the shop by providing customers with a positive experience, keeping stock levels replenished throughout the day to support the continual generation of sales. With a focus on delivering an excellent customer service and maximising sales and revenues you will have good numeracy, verbal, and written communication skills. In addition, a physically demanding role, but in return it is a satisfying and rewarding opportunity to improve the lives of animals in need.

**Essential Experience & Skills**
- As this is a fixed term post, previous experience in shop/retail activities and achieving sales targets will be essential.
- Honesty and Integrity in all aspects of the role including handling cash and valuable donations of stock.
- An interest in presenting goods attractively with attention to detail regarding visibility, categories, and pricing.
- An organised approach which can be used to categorise donations.
- A passion for giving pre-loved items a new use, and able to ensure that items are of a good quality for sale. Washing and cleaning as appropriate.
- Clear communication skills and confidence to welcome and advise customers, and to recognise when to give a customer the space to browse.
- Written and numerical skills to maintain records e.g., stock records, process cash payments.
- IT skills including use of internet for online sales and experience of using Microsoft Office products.
- Able to carry out manual handling duties.

**Job Types**: Part-time, Fixed term contract
Contract length: 3 months

**Salary**: £10.90 per hour

Expected hours: 18 per week

Schedule:

- Monday to Friday
- Weekend availability

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Duns-04-24