Education Team Member and Tour Guide

7 months ago

Torquay, United Kingdom Kents Cavern Full time

**Kents Cavern is a treasure trove of history.** The cave system was formed 2.5 million years ago, and the limestone rock that makes up the cave was formed 385 million years ago. Kents Cavern was used as a place of shelter by extinct species of humans and animals throughout the Stone Age and is home to the oldest modern human fossil in Britain. Archaeological digs all over the world are based on techniques that were created by excavators in our cave in the 1800’s, those archaeologists went on to provide some of the earliest evidence for the antiquity of man.
- Since the site was opened as a visitor attraction in 1903, The Kents Cavern staff have been proud to tell the story of our cave to the millions of people who have visited.**Outline of job**

The main responsibility of this job role is to assist the education team at Kents Cavern in delivering the nationally significant education and outreach programme. You will do this by conducting educational tours of the cave, as well as hosting up to three, half an hour activities on site.

The educational visits typically last 4 hours during term time. Most of our visits are for Key Stage Two classes learning about the Stone Age in Britain but can offer other focuses for visits such as evolution, rocks and fossils, light and dark and the English Riviera UNESCO Global Geopark. Our educational packages are delivered throughout the education system to Early Years Foundation Stage right up to university level.

You will be required to wear uniform that is provided.

**_PLEASE NOTE:_**_ Minimum age for this job role is 18 and above._

**Outline of Duties**:

- The following list is an outline of duties required from the role._

**_ _**Education**
- Host educational tours around the cave (1hr15m) to pre-booked groups.
- Host up to three 30 minute activities with pre-booked groups.
- Carry out daily safety checks in the cave and woodland trail.
- Ensure that all activity areas are set up and presentable before each school arrives.
- Carry out adequate cleaning of all areas used by the school groups before the end of each shift.

**Guiding**
- (4 to 6) 45 minutes presentations around the cave per day.
- Carrying out daily safety checks around site.
- Sweeping the paths and patio areas.
- Litter-picking the site and car park.
- Maintaining the cleanliness of toilet facilities.
- Maintaining and clearing site bins and wastage.

**Ticketing & Retail Operations**
- General front of house reception duties.
- Welcoming and directing visitors.
- Responsible for stock control, shop displays and cleanliness of the retail space.
- Follow opening and closing procedures.
- Answering the telephone and providing callers with information about the attraction.

**Health and safety**
- The company has a clear health and safety policy, and this must be followed at all times. Checklists and procedures assist in the delivery of this policy and must be completed thoroughly. Full training will be given.

**Other Duties**

**FURTHER INFORMATION**

***Hours**

**Deadline Date**

**Interview Date**

Interviews will take place on Wednesday 6th and Thursday 7th March.

**Start Date**

Applicants must be available for training beginning Tuesday 19th March.

INDFOH

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