Junior Resident Liaison Officer

**About The Role**:
**RESIDENT LIAISON OFFICER**

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**DIVISION: Building South**

**LOCATION: London**

**CONTRACT: Temp to Perm opportunity ( Depending on performance)**

**Benefits: Car allowance, Subsidised Private Medical Cover, Life Assurance Scheme, Contributory Pension, 35 Days annual leave (Including Public Holidays)**

The Junior Resident Liaison Officer should make a good impression for the company, by cultivating lasting relationships with residents and delivering an exceptional level of service.

**Personal Attributes**
- A calm and professional manner
- Excellent verbal & written communication skills
- Self-motivated and enthusiastic and able to work under own initiative
- Listening skills and the ability to demonstrate empathy and understanding.
- Capable of conveying accurate information
- Desire to be an ambassador for the Company
- Excellent presentation skills (both formally and informally)
- Organised and efficient

**Technical Attributes**

Essential
- Previous customer service experience
- IT knowledge - Word and PowerPoint
- Excellent administrative skills

Desirable
- Experience of the construction industry
- This job brief is intended to give the post holder an appreciation of the role envisaged for the Junior Resident Liaison Officer and the Attributes we will take into consideration._
- It does not attempt to detail duties or activities. Specific tasks and objectives will be agreed with the post holder at regular intervals._

**Our Commitment to you**:

- GRAHAM aims to be an employer of choice for people from different backgrounds and to promote respect for the individual and equality of opportunity. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey. The diversity of our people, their skills and abilities is the strength that helps us achieve our best._