Housing Management Apprentice

3 weeks ago


London, United Kingdom Lewisham Council Full time

**Title**:Housing Management Apprentice
**Job ref**: APP-22-031
**Contract Type**: (Apprenticeship) Full time 35 hours
**Closing Date: Monday **17th April 2023, 23:59

**Contract Length**:14 Months
**Location**: Lewisham Borough
**Salary**: £11.95 per hour

This is an exciting time to join us at Lewisham Homes and Lewisham Council will become one organisation in 2023, and we want the best in skills and attitude to join us on this journey. If you have a drive to improve the quality of homes to better the lives of our residents, we want to hear from you.

We are passionate about our staff and our people ambition is to enable staff to be the best they can.

We are looking for a Housing Management Apprentice to work as part of a team, supporting Housing Assistants and Housing Officers to provide a high quality, customer focused and responsive Housing Management service to our residents.

**About you**:
**Experience of**:

- Knowledge of office administration
- IT literacy including the use of Microsoft Excel and Word
- Be able to communicate with people at different levels.
- Ability to plan your own workload.
- A ‘can-do’ attitude working professionally with others enhancing the overall customer experience.
- Maintain excellent customer service in all areas of work and ensure continued personal development.
- Comply with all Lewisham Homes policies, including contractual standing orders, financial regulations and all HR policies and procedures including Health & Safety and Equality & Diversity

**Duties will include, but not limited to**:

- Provide administrative support to the Housing Management team.
- Answer the telephone and deal with or refer, enquiries as appropriate.
- Assist with the management of the Housing team inbox, responding, logging, and allocating enquiries.
- Overall management of the Noise App, allocating and logging cases to the responsible officer.
- Accompanying visits with the Housing Officers for self-development.
- Input and maintain data in the housing management database and other key computer systems.

**Qualifications**:

- GCSE Grades 4 or above Maths and English.
- If you don’t have these grades you will need to reach English and Maths ‘functional skills’ standards (equivalent 4 and above) during your apprenticeship.

In your supporting statement you should address each competency as a whole, taking into account the behavioural indicators listed for the competency.

For more information about Lewisham Homes and this opportunity, please visit our website or view the recruitment pack

**Closing Date**:Monday 17th April 2023, 23:59

**Application Questions**

The answers you give will determine whether you progress to interview.

1. Lewisham Apprenticeships are ring-fenced to Lewisham residents. Please confirm you are a Lewisham resident?

2. What is your understanding of Equal Opportunities?

4. Why do you think that confidentiality is important in this role?

5. What do you know about apprenticeships?

6. How do you provide good customer service?

7. How do you stay organized?


  • Housing Apprentice

    2 weeks ago


    London, United Kingdom Eldon Housing Full time

    **Eldon Housing**: - We are an established provider of supported housing for older people in Croydon and are registered as a Charity under the Co-operative & Community Benefit Societies Act 2014. We have seven sheltered housing Schemes within the Borough and two in West Sussex._ - Our vision is to enhance lives by bringing people and communities together...

  • Admin Apprentice

    1 month ago


    London, United Kingdom SSA MANAGEMENT LTD Full time

    **Business Administration Apprentice** SSA MANAGEMENT LTD is looking for a **Business Administration Apprentice** who is very much based around being a team player, having flexible attitude and is willing to get the job done. Location: North West London and we are a professional property and Management and consultancy providing Project Management, Building...


  • London, United Kingdom One Housing Group Full time

    **Apprentice Support Officer (Young People) Hackney** We are One Housing and we create places for people to call home and support them to live well. We believe in investing in our colleagues’ careers, and our Apprenticeship programme is designed to ensure you have all the support you need to get ahead from day one. The One Housing Care & Support...


  • London, United Kingdom Joe Brennan Training Full time

    **Company Overview** The company manage Apprentice Training Programmes within the construction industry; employing the apprentices on behalf of clients to get them qualified in their chosen construction trade / profession. Title - Apprentice Management Officer Report to - Apprenticeship Programme Director. Work Location - Head Office Rickmansworth Herts,...


  • London, United Kingdom Catalyst Housing Association Full time

    **Salary**: London Living Wage **Location**: South East London **Weekly Hours**: Monday - Friday, 09:00 - 17:00 **What we’re looking for**: - Are you passionate about learning and want to deliver great results for our internal and external customers? - Do you like working in an agile environment, under pressure and to tight deadlines. - Do you have...


  • London, United Kingdom Ealing Council Full time

    Job description Ealing Council apprenticeship service currently have two exciting opportunities for residents who are enthusiastic and highly motivated aged *16+. We are looking for applicants who are interested in working in the public sector to make a difference by meeting the needs of a diverse community. Apprenticeships include training, learning and...

  • Housing Manager

    1 day ago


    London, United Kingdom Chalk Farm Housing Group Full time

    Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation. Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal...

  • Housing Manager

    1 day ago


    London, Greater London, United Kingdom Chalk Farm Housing Group Full time

    Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity...


  • London, United Kingdom Lewisham Council Full time

    **Job Title: Housing Register Assessment & Allocations Apprentice** **Job Ref**: APP-22-027 **Closing date**: Monday 6th March 2023 **Contract Type**: Fixed Term 18 Months **Salary**:£21,808.80 p.a. **The Role** We are looking for 2 apprentices to join the busy Housing Register Assessment & Allocations team for a period of 18 months. We are the team...


  • London, United Kingdom Social Housing Recruitment Full time

    Housing Services Manager - Up To 46,000 - Greater London Our forward-thinking client is seeking an experienced and motivated Housing Services Manager to ensure efficient delivery of high-quality accommodation and housing services. Responsibilities include effective team management, overseeing housing requirements Collaboration with departments for...


  • West London, United Kingdom Clarion Housing Full time

    Location: London - Cherry Tree Court Hours: 30 per week - Monday to Friday Contract Type: Permanent We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes. You'll be required to manage access to the building for residents, contractors and visitors, and...


  • London, United Kingdom Ealing Council Full time

    Job description Ealing Council apprenticeship service have six exciting opportunities for Ealing residents who are enthusiastic and highly motivated. We are looking for applicants who are interested in working in the public sector to make a difference by meeting the needs of a diverse community. Apprenticeships are a great way to learn a range of new...


  • Chelsea, Greater London, United Kingdom Clarion Housing Full time

    Contract Type: Permanent We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes. You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and...


  • Chelsea, Greater London, United Kingdom Clarion Housing Full time

    Contract Type: Permanent We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes. You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and...

  • Housing Officer

    1 month ago


    London, United Kingdom Housing Ltd Full time

    **We are a Privately owned property management company which specialises in the Social Housing sector. We are looking for an experienced Housing Officer to join our company.** * * * The main responsibilities will include; managing a portfolio of properties undertaking all housing management functions to include considering referrals, preparing tenancy...


  • London, United Kingdom Social Housing Recruitment Full time

    Housing Services Manager - Up To 46,000 - Greater London Our forward-thinking client is seeking an experienced and motivated Housing Services Manager to ensure efficient delivery of high-quality accommodation and housing services. Responsibilities include effective team management, overseeing housing requirements Collaboration with departments for seamless...

  • Head of Housing

    4 days ago


    London, United Kingdom Housing Today Full time

    Please Sign in to your account to use this feature Centre for Policy Studies | London Working for: Centre for Policy Studies Location: London Salary: Depending on experience The Centre for Policy Studies, the leading centre-right think tank, is looking for an expert to lead our work on housing and planning, as one of our core policy...

  • Head of Housing

    1 week ago


    London, United Kingdom Housing Today Full time

    Please Sign in to your account to use this feature Centre for Policy Studies | London Working for: Centre for Policy Studies Location: London Salary: Depending on experience The Centre for Policy Studies, the leading centre-right think tank, is looking for an expert to lead our work on housing and planning, as one of our core policy priorities. In...

  • Head of Housing

    2 months ago


    London, United Kingdom Housing Today Full time

    Please Sign in to your account to use this feature Centre for Policy Studies | London Working for: Centre for Policy Studies Location: London Salary: Depending on experience The Centre for Policy Studies, the leading centre-right think tank, is looking for an expert to lead our work on housing and planning, as one of our core policy priorities. In...

  • Night Housing Manager

    2 weeks ago


    London, United Kingdom Clarion Housing Group Full time

    Contract Type: Permanent We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes. You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and...