Property Maintenance Administrator

3 months ago

Sudbury, United Kingdom Block Management UK Ltd Full time

Block Management UK Ltd is a privately owned independent company that has managed a wide portfolio of properties since 2004.

Beginning with a single property in central London, we now act for a varied range of clients with portfolios of managed properties across the UK that are mixed and diverse, ranging from blocks of two units to large developments and estates.

Our combined knowledge and expertise covers advice on service charge structure and management, budgeting, contractor procurement, health & safety, accountancy, and property maintenance services. We are a one-stop shop covering all aspects of block and estate management.

Our support team service centre is in East Anglia, with property managers deployed in strategic locations across the UK.

We seek to provide the highest level of personal service which we can achieve through our commitment to the quality of our staff, their energy and dedication.

Transparency and meaningful communications along with agreed terms of service set pave the way to a successful relationship. It’s the basis of our mission to be the most trusted, dynamic, and unique property management company in the UK.

We are looking for a Property Maintenance Administrator to join our expanding Property Management/Maintenance department.

We're not just looking for a data entry robot, we are looking for someone who cares for the clients they work with, that wants to get to know them. Our team are our front line in helping our clients properties stay well maintained and compliant.

You will have a desire and respect for your work that means you always want to do your best for yourself, the client, and your colleagues.

**The Position**

Property Maintenance Administrator

**Experience**

At this time, we are ideally looking for someone who can hit the ground running. You will have some experience in a customer service role, ideally in the maintenance and or property sector.

**Core competencies**
- Analytical and problem-solving skills
- Planning and organisational skills
- High degree of accuracy, responsibility, and attention to detail
- Adherence to internal procedures
- Organised and being a team player
- Excellent verbal and written communication skills
- Key eye for attention to detail
- Strong listening and decision-making skills
- Flexible and able to get on with issues as and when they arise
- Pro-active problem solver
- Discreet when handling sensitive financial information
- Friendly and approachable
- Excellent communication skills, both written and verbal
- A passion for accounting and finance
- Highly organised, detail-oriented, and numerate.
- Time management skills and ability to work under pressure
- Be able to Work in a fast-paced environment
- Strong listening and decision-making skills
- Dealing with contractors and customers
- Booking maintenance jobs
- Chasing maintenace jobs/quotes
- Assisting the team with various tasks
- Providing support to the Property management team on a day-to-day basis.

**What's in it for you**
- 20 days holiday + bank holidays
- Access to team and industry events
- Industry and general training support options
- Support from our established team
- Lots of client contact
- Cutting edge technology
- Room to grow
- A place to be you and do the things you love
- Head office CO1O 7GB
- This role can in time develop into becoming a fully qualified AIRPM to MIRPM AssocRICS Property Manager, which comes with salary increase etc.

**Other**
- Monday to Friday 08:30 to 17:00
- 37.5 hours per week
- 1 hour lunch break
- 20 days holiday plus bank holidays
- Salary minimum wage and upwards depending on experience

**Job Types**: Full-time, Permanent

**Salary**: £15,000.00-£22,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Sudbury: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)
- Customer service: 1 year (preferred)

**Job Types**: Full-time, Permanent

**Salary**: £15,000.00-£22,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- SUDBURY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Property Management or Property Maintenance: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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