IT Support Engineer

2 weeks ago

Colchester, United Kingdom Ithika Recruitment Ltd Full time

"Simon I love IT Support, helping users through their day, making improvements and playing with cool tech but I want more variety and I want more support to learn and grow"

I've got you...

**IT Support Technician - In-house Support**
Service Desk Engineer, IT Helpdesk, 1st line, 2nd line

**Colchester outskirts (must drive)**
Plus some travel once a quarter

**£25,000 - £28,000 p.a.**
Plus 25 days holiday, pension, flexibility and more

IT Support Technician needed for a brilliant business involved with finance and leisure.

**Be the face of IT for internal support
Join a growing IT function with lots of training opportunity**
**Systems and Hardware Support,BAU and project work**

This successful company started in the mid-nineties offering finance solutions in a way nobody else was. They are diverse with a variety of businesses, internal systems and customer facing software solutions, from an intricate finance decisioning engineto EPOS, booking systems, RFID, mobile apps and more. Head office are currently around 25 users with c200 across the business, UK wide.

We are looking for a dedicated IT Service Desk Analyst to support users, hardware, computer systems, some EPOS (including card-readers) and more. Don't worry if you don't have experience with all of this, we know a great technical person like you can learnquickly and you'll have brilliant support from an experienced manager and colleagues.
You'll get to work with:
Office 365
Active Directory
Routers, VPN’s, Wifi, LAN/WAN
VOIP Phone systems
VMware and Hyper-V
SQL server 2014
Firewalls
AWS

You will join a small but growing IT Service Desk with lots of opportunity for growth and development of your career.

You will be the 'customer-face’ of IT across the organisation, so must be confident and comfortable supporting users from the CEO to sales team, developers to till operators in their cafés. This role is multi-dimensional and will come with a great mix ofchallenges and opportunities.

**Ithika Recruitment, partnering world-class talent with world-class companies.

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