Customer Relations Co-ordinator
2 weeks ago
Our highly regarded client is currently seeking a positive and empathetic people person to join their collaborative team as a Customer Relations Co-Ordinator.
Within this role, you will be able to demonstrate your helpfulness and strong customer service skills and use them as you effectively manage enquiries and complaints, whilst also providing exceptional administrative support to the team.
Responsibilities include:
- Responding to client requests for complaint updates and helping in the preparation of monthly client reports
- Monitoring the complaints inbox, logging all new complaints and allocating to complaint handler
- Supporting the team with background research and investigations into complaints
- Reviewing the daily/weekly/monthly complaints report and chase updates
- Complete monthly data cleanse
- Dealing with simple, templated final responses
- Undertaking any individual or team task or activity reasonably requested and in line with the company values
This is a superb role for someone who is motivated by teamwork and first class customer care
Location: Tonbridge
Hours: Monday - Friday 9am - 5pm
**Salary**: £10PH
**Sector**:
Call Centre & Customer Service
**Location**:
Tonbridge
**Salary**:
20000 - 20000
**Benefits**:
**Consultant**:
Melissa Staveley
-
Customer Relations Co-ordinator
4 weeks ago
Tonbridge, United Kingdom TN Recruits Full timeOur highly regarded client is currently seeking a positive and empathetic people person to join their collaborative team as a Customer Relations Co-Ordinator. Within this role, you will be able to demonstrate your helpfulness and strong customer service skills and use them as you effectively manage enquiries and complaints, whilst also providing exceptional...
-
Customer Relations Co-ordinator
4 weeks ago
Tonbridge, United Kingdom TN Recruits Full timeExperienced in Customer Service? Excellent communication skills? Sound like you? Our highly regarded client is currently seeking a positive and empathetic people person to join their collaborative team as a Customer Relations Co-Ordinator. Within this role, you will be able to demonstrate your helpfulness and strong customer service skills and use them as...
-
Receptionist - Ac
4 weeks ago
Tonbridge, United Kingdom tmactive Full time**Receptionist** **Hours: 30 hours per week** **Annual Salary: £16,302 - £17,762 (FTE £20,106 - £21,924) plus benefits** We are looking for a motivated and flexible receptionist who would like the challenge of acting as a ‘first point of contact’ for all our customers. Based at The Angel Centre, you will be required to provide a co-ordinated,...
-
Casual Swim Instructor Level 2
4 weeks ago
Tonbridge, United Kingdom Tonbridge School Full timeThe Recre8 Swim School is looking for a qualified Level 2 Swim Instructor to join our busy team, on a casual basis. You will plan and deliver Swim England accredited lessons, as part of the Tonbridge School Centre team, providing exceptional customer service and liaising with the Recre8 Swim School Co-ordinator as required. You will have a Swim England...
-
Central Shipping Co-Ordinator
2 weeks ago
Tonbridge & Mallin, Kent, United Kingdom Interpersonnel UK Limited Full timeCentral Shipping Coordinator Aylesford Full time / Permanent Competitive Salary Competitive salary, incentive scheme, contributory pension scheme. Full time shift rota between the hours of 7.30am and 5.00pm. Brett is the UK's largest independently owned building materials group with over 60 sites across the South, Southeast and midlands and...
-
Account Co-ordinator
6 days ago
Tonbridge & Mallin, Kent, United Kingdom Huntress - Maidstone Full timeWe are seeking a Junior Sales and Account Management Associate to join our clients dynamic team. Take the first step towards a rewarding career in sales and account management. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and...
-
Account Co-ordinator
4 weeks ago
Tonbridge & Mallin, Kent, United Kingdom Huntress - Maidstone Full timeJunior Account Coordinator Maidstone (Hybrid) £23,000 + Generous bonus scheme We are seeking a Junior Sales and Account Management Associate to join our clients dynamic team. Assist in managing existing client accounts. Take the first step towards a rewarding career in sales and account management. Huntress Search Ltd acts as a Recruitment...
-
Customer Service Adviser
4 weeks ago
Tonbridge, United Kingdom Jigsaw Recruitment Full timeJob Reference: 00000102-1 - Date Posted: 23 February 2023 - Recruiter: Jigsaw Recruitment - Location: Tonbridge, Kent - Salary: £20,000 - Sector: Insurance - Job Type: Permanent - Contact: Gavin Meakings Customer Service Adviser / Claims Handler FNOL: Tonbridge, Kent (Would Consider Home-based / Hybrid working for the right person), Salary £19,600 with...
-
Head of English Department
6 days ago
Tonbridge, United Kingdom Wayman Education Full timeHead of English Department - Easter - NQT’s Accepted Company Information Wayman Education is a specialist recruitment agency with over 20 years’ experience within the education field. We’ve worked hard to establish our reputation with our clients as one of the most reliable teaching agencies in London through our core values of honesty and customer...
-
Head of Mfl Department
6 days ago
Tonbridge, United Kingdom Wayman Education Full timeHead of MFL Department - Easter - NQT’s Accepted Company Information Wayman Education is a specialist recruitment agency with over 20 years’ experience within the education field. We’ve worked hard to establish our reputation with our clients as one of the most reliable teaching agencies in London through our core values of honesty and customer...
-
Head of Business Studies
6 days ago
Tonbridge, United Kingdom Wayman Education Full timeHead of Business Studies Department - Easter - NQT’s Accepted Company Information Wayman Education is a specialist recruitment agency with over 20 years’ experience within the education field. We’ve worked hard to establish our reputation with our clients as one of the most reliable teaching agencies in London through our core values of honesty and...
-
Weekend Work
4 weeks ago
Tonbridge, United Kingdom Huntress Full timeBased in Tonbridge - £14.00 p/hour Looking for a team to distribute water to customers. This role will be supporting customers who are struggling with their water supply. You will be working at a relief station handing out bottled water to residents of Kent, due to recent storm damage. Shifts available: Saturday - 9am-3pm, Saturday - 3pm-9pm Sunday -...
-
Occupational Therapist
2 weeks ago
Tonbridge, Kent, United Kingdom Kent County Council Full timeAt Kent County Council, Occupational Therapy is viewed as a critical service in enabling people to live their lives in the way that most matters to them. This is an exciting time to be joining us, as our service is moving to co-locate with our in-house enablement services and short-term pathways teams. This will give us the opportunity to work in a more...
-
Claims Team Assistant
6 days ago
Tonbridge, United Kingdom Pearson Whiffin Recruitment Ltd Full time**Claims Team Assistant** **Full time, WFH role** **£28,000 - £32,000 (Negotiable)** **Duties include**: - Effectively communicating with suppliers and loss assessors - Submitting Complex Claims reports for referral to underwriters - Supporting the Complex Claims and Customer Relations team with complaints and those of which involve the FOS - Managing...
-
Claims Handler
4 weeks ago
Tonbridge, United Kingdom Jigsaw Recruitment Full timeApply **Customer Service Adviser / Claims Handler FNOL**: Tonbridge, Kent (Would Consider Home-based / Hybrid working for the right person), Salary £19,600 with Bonuses and Benefits Jigsaw Recruitment are working alongside a well respected and forward thinking Claims Management Company, our client is looking to recruit a Customer Service Adviser - FNOL to...
-
Scheduler Production Planner
2 weeks ago
Tonbridge & Mallin, Kent, United Kingdom Polypipe Building Services Full timeSpecialists in providing engineered above ground drainage and water supply systems, Polypipe Building Services leverages offsite fabrication to design and deliver solutions to mechanical and public health engineers, M&E contractors as well as local authorities. Polypipe Building Services houses well-known industry brand Terrain and has been delivering...
-
Large Loss Domestic Claims Handler
4 weeks ago
Tonbridge, United Kingdom New Appointments Group Full timeOur client, in the Tonbridge area, are seeking a Large Loss Domestic Claims Handler who is able to travel to customers properties in the UK two to three times a week. You will manage a portfolio of large or complex claims, ensuring customers receive excellentservice. Salary is £37,150/annum and comes with benefits to include an in-house gym, a...
-
Sales Executive
3 weeks ago
Tonbridge, United Kingdom ACS Automotive Recruitment Consultancy Full timeSales Executive £22k basic with £55k+ OTE Tonbridge Permanent/Full Time Monday to Friday (8.30am – 6pm) / Saturday (8.30am – 5pm) Sunday/Bank Holidays (10.30am – 4pm, on a rota basis of approx. 1 in 3) Our client, based in the Tonbridge area is on the lookout for an experienced Automotive Sales Executive to join their growing team. They are looking...
-
Sales Executive
3 weeks ago
Tonbridge, United Kingdom ACS Automotive Recruitment Consultancy Full timeSales Executive£22k basic with £55k+ OTETonbridgePermanent/Full TimeMonday to Friday (8.30am – 6pm) / Saturday (8.30am – 5pm) Sunday/Bank Holidays (10.30am – 4pm, on a rota basis of approx. 1 in 3)Our client, based in the Tonbridge area is on the lookout for an experienced Automotive Sales Executive to join their growing team. They are looking for a...
-
Administrator
4 weeks ago
Tonbridge, United Kingdom KHR - Recruitment Specialists Full timeRole: Administrator Location:TonbridgeSalary: 13phHours: Monday to Friday9am until 5pmWe are working with a leadingbusiness who are actively looking for an Administrator to start onthe 11th of March and the assignment will be for an initial month.If you are a well-organised and self-motivated individual, and goodwith Excel then this may be the role...