Night Porter

Full Job Description

Driving essential for commuting *

**WHAT ARE WE LOOKING FOR**:
We are looking for an enthusiastic, friendly, outgoing individual to expand our exceptional nights team. You must have the ability to work as an individual or part of a team, have a cheerful outlook and be a good communicator. Hazlewood has a busy calendar of weddings and events and as such would be looking for 24 - 40 hours a week, with flexibility for weekend and weekday work.

Here at Hazlewood Castle, we value our staff and want to employ individuals who have the same passion as we do and understand what we are trying to achieve and how to achieve it.

*Note: We recommend that driving is still essential.

**ABOUT US**:
Hazlewood Castle is a stunning grade 1 listed, 4-star hotel and day spa nestled within 77 acres of stunning woodland on the outskirts of Tadcaster, offering 32 beautiful bedrooms, 3 popular wedding & event venues for both exclusive and non-exclusive hire as well as a restaurant, bar-lounge and alfresco dining.

If you have an eye for detail and a love for making beauty sparkle, then come and join us Our team are the heart and soul of Hazlewood Castle, without them Hazlewood is just a beautiful historic building. We are an independent hotel, offering our guests a truly warm Yorkshire welcome with a huge focus on exceeding our guests’ expectations. Our focus is on preserving and improving the special atmosphere of Hazlewood Castle and we continually work to improve that atmosphere and we all want to have fun whilst doing this. Guests feel our passion, it’s infectious and will rub off on them. We honour the buildings history and living history - we learn the stories to tell. We strive to develop, preserve and promote the “brand” of Hazlewood Castle through marketing, social media, PR and word of mouth by doing what we do well.

**OUR PERSONAL VALUES**:
To provide a really warm, friendly and knowledgeable service

Really caring by listening, looking and being proactive

Providing a relaxed "home from home" feel

Being clean and tidy everywhere

To be passionate about what we do

A "can do" culture that exceeds guest’s expectations

**YOUR ROLE**:
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing our guest’s expectations and ensuring the standards of the hotel are maintained.

As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring the public areas are kept immaculate by cleaning public areas and preparing meeting and event spaces ready for the next day.

Here at Hazlewood Castle, we value our staff and want to employ individuals:
Who love the place as much as we do.

Who understand what we are trying to achieve and how to achieve it.

Think of our guest experience as a priority.

Have a positive, can-do attitude.

Flexibility to respond to a range of different work solutions.

Have plenty of energy.

**WHAT WE OFFER YOU**:
At Hazlewood Castle we value the contribution made by each team member and in recognition of this offer fantastic benefits;
Monthly service charge

Free on-site parking

50% saving on Food & Beverage for employees

20% saving on Food & Beverage for Friends & Family

20% saving on Spa treatments for employees

10% saving on Spa treatments for Friends & Family

Special £50 overnight accommodation rate inclusive of Yorkshire Breakfast & Dinner for you and your partner

20% saving on accommodation for Friends & Family

Hot and cold food and drink offering during your shift

No split shifts

A weekly flexible rota

Flexible shifts

Overtime availability

Work Christmas & New Year get paid and then stay free in the hotel for 2 people for 2 nights (accommodation & breakfast) at any time of the year.

Birthday Holiday

Long Service Award including additional annual leave days and bonus payment

Fully funded and supported apprenticeship programmes

Fully funded courses through the skills network

Inclusive culture of family

Complimentary one night stay (accommodation and breakfast) between January & March

Monthly pay day treats

25% Off Live For Today activity discount within the Hazlewood estate

Star of the quarter reward and recognition event

Employee referral scheme

Stakeholder Pension scheme for eligible team members

Appraisals and one to one job chats

Flexibility to work across different departments

We take a real interest in the individual aspirations of our team members and have the philosophy to promote from within which means that many of our team have worked for the hotel for a number of years. Nevertheless, we are always looking for new people to join our lively team.

**WHAT HAPPENS NEXT**:
If you have a passion to work in hospitality and want