Trainer

4 weeks ago


London, United Kingdom Health Systems Support Ltd Full time

The objective of the role is to provide training support before a hospital introduces a new hospital system.

If successful you will be first trained in the end user modules and then receive enhanced training and coaching training with accreditation.
This is a formal System training role.
The role would suit a proactive, responsible individual who is maybe considering one of the following roles after university/ as a career option;
- 1st line Help desk Support/ IT support
- IT System Developer
- Customer Services role
- Training Role
- Information Analyst
- Application floorwalkers

You should have good communication skills, confidence in using a PC and an interest in the use of IT systems to change and improve the way in which hospitals and their staff work and deliver health care.
The key responsibilities are:

- Support wider change effort by acting as advocates of the new system and encouraging its uptake by staff
- Advocate the use of the System within the Trust and flow information from the project team to the end users and vice versa.
- To provide reassurance to end Users
- Act as a conduit of information to the change leads or senior trainers

The key activities include:

- Ensure users follow the classroom lesson and understand how they will be working once the system goes live.
- Supporting users to successfully adopt new best practices
- Provide on-the-job coaching to any staff who require additional support post System User training
- Identify and resolve any knowledge gaps in the area supported
- Support and deliver business continuity where necessary

Any previous healthcare or IT support or training experience is beneficial but not essential. However, the ability to read and deliver a training script and to be engaging and answer questions intelligently is.

We are able to be flexible on working days, hours (to some extent) and whether the role is contract or permanent.

**Job Types**: Full-time, Permanent, Temporary contract, Fixed term contract, Temp to perm, Graduate

**Salary**: £22,500.00-£45,000.00 per year

**Benefits**:

- Flexitime

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Flexitime
- Monday to Friday

Work Location: One location

Reference ID: Trainer
Expected start date: 15/05/2023

Flextime


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