Domiciliary Care Manager

6 days ago

Stirling, United Kingdom Hays Specialist Recruitment Limited Full time

Permanent - Covering Stirling & Falkirk - MUST Drive with Access to own Vehicle
**Your new company**
We have been at the forefront of specialised home care for the elderly and supporting those being cared for and their families for many years. Founded on personal experience, these family values remain at the core of everything we do 24 years on. Our award-winningcare at home fits around peoples lives, it's flexible and it's adaptable. Our trained care professionals are perfectly matched to each new client. We believe age should be celebrated and that everybody should be able to live happily, comfortably and independentlyat home.
**Your new role**
To be accountable for the management of day to day running of operations, ensuring compliance with all governing body requirements and legislation relevant to the service.
Duties;
- Work closely with the Franchise Owner to coordinate the development of a high quality private domiciliary care service for older people in the local area.
- Promote the highest standards of care and service with a focus on person centred care.
- Manage the process of client acquisition form initial contact to conversion adhering to company policy.
- Carry out care planning and conduct risk assessments ensuring compliance to relevant legal and regulatory requirements.
- Ensure successful operation of quality control systems and performing quality assurance visits for clients.
- Continually reviewing and improving processes to ensure the most effective and efficient service is always being delivered.
- Effectively managing complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to initiate improvements.
- Ensure relevant reports are forwarded to relevant bodies e.g. CQC, Care Inspectorate, Care Inspectorate Wales, The Regulation and Quality Improvement Authority and Safeguarding.
- Promote a positive culture in line with the Home Instead ethos and values.
- Network in the local community and via digital media to raise awareness of the service.
- Provide inspired leadership to the team making sure that exceptional service is delivered to the clients and workloads are managed accordingly ensuring safe staffing levels.
- Support the recruitment and training of Care Professionals and the office team.
- Take part in disciplinary investigations, interviews and meetings following company policy and in conjunction with advice from the HR Provider.
- Ensure that policies and procedures are adhered to by all employees.
- Support with the management of payroll and budgets.
- Maintain the accuracy and integrity of data across all relevant platforms.
- Keep up to date with changes in legislation and regulations.
- Proactively identify own development areas in line with business objectives and the duties of your role, taking action within a reasonable timeframe.
- Ensure compliance with organisations Equality and Diversity Policy, in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.

**What you'll need to succeed**
- Extensive care experience with a proven track record in providing consistent excellent customer service.
- Proven experience in leading, training and managing a team to provide high quality domiciliary care services.
- Have or be willing to work towards Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services or equivalent.
- Excellent knowledge and understanding of compliance and legislative requirements of the Care Standards regulations.
- Strong skills in conducting care assessment and care planning.
- Good understanding of systems and processes.
- Excellent interpersonal and communication skills.
- Ability to inspire others and build fantastic working relationships.
- Strong organisation and planning skills.
- Drive and motivation to take on a broad role and develop care services.
- Passionate about providing the highest quality of care.
- Commercially aware and have strong influencing and negotiating skills.
- Demonstrate achievement of business growth targets.
- Ability to work well and accurately under pressure.
- Be responsive, agile and remain calm whilst dealing with multiple priorities.
- Be flexible to meet demands of the business including participating in an on-call rota.
- Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite, working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.
- Due to the need to support the On-Call function, which may require the support of team members out in the field in emergency situations, and the requirement to travel throughout the community to conduct new client assessments, you should have a drivinglicence and access to a vehicle.

**What you'll get in return**:

- Generous Salary Package
- Bonus Structure
- Opportunity of Training & Development
- Pension Scheme
- All Expenses Paid Company Events
- Company Discounts
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

  • Domiciliary Optical Assistant

    2 days ago

    Stirling, United Kingdom Specsavers Full time

    **Role: Domiciliary Optical Assistant** **Location: Stirling, Forth Valley** **Working Hours: Monday to Friday - no weekends or evenings** **Salary: £22,000 + bonus** Are you an experienced Optical Assistant looking for the next step in your career? Would you like a role where you can use your optical experience to make a difference and get all of your...

  • Care Assistant

    7 months ago

    Stirling, United Kingdom Cluaran Care Full time

    Cluaran Care is recruiting Care Assistants. Are you a support worker being overworked and undervalued? are you looking for hours to accommodate family and personal life? Are you caring and supportive in all aspects of your practice? We are looking for highly qualified support and care workers to join a brand new domiciliary care provider. **Job...

  • Care Assistant

    1 week ago

    Stirling, United Kingdom Cluaran Care Full time

    Cluaran Care is recruiting Care Assistants. Are you a support worker being overworked and undervalued? are you looking for hours to accommodate family and personal life? Are you caring and supportive in all aspects of your practice? We are looking for highly qualified support and carer workers to join a brand new domiciliary care provider. **Job...

  • Domiciliary Trainee Audiology Practitioner

    7 months ago

    Stirling, United Kingdom Specsavers Full time

    **Job role: Domiciliary Trainee Audiology Practitioner** **Location: Stirling, Forth Valley** **Working hours: Full Time, Monday - Friday, no weekends** **Salary: Up to £25,000 + Bonus Scheme + £2K Joining Bonus (Terms apply) + Company Car** **Experience level: Previous Audiology, Optics or Retail Management experience would be advantageous and you...

  • Care Worker

    2 days ago

    Stirling, United Kingdom Cluaran Care Full time

    Cluaran Care is recruiting Care Workers. Are you a support worker being overworked and undervalued? are you looking for hours to accommodate family and personal life? Are you caring and supportive in all aspects of your practice? We are looking for highly qualified support and carer workers to join a brand new domiciliary care provider. **Job...

  • Care Worker

    7 months ago

    Stirling, United Kingdom Cluaran Care Full time

    Cluaran Care is recruiting for Care Assistants. Are you a support worker being overworked and undervalued? are you looking for hours to accommodate family and personal life? Are you caring and supportive in all aspects of your practice? We are looking for highly qualified support and care workers to join a brand new domiciliary care provider. **Job...

  • Care Coordinator

    7 months ago

    Stirling, United Kingdom Cera Care Full time

    **Position**: Care Coordinator **Location**:Forth Valley Branch (FK10 1EX) **Contract Type**:Permanent, Full Time **Salary**:£27,500 **Role**: We are looking for a Care Coordinator to join our team at Cera Care Ltd. In this role, you will effectively and efficiently manage the delivery of high quality care services, ensuring that Care Workers are...

  • Support Worker

    1 week ago

    Stirling, United Kingdom Cluaran Care Full time

    Cluaran Care is recruiting for Care Assistants. Are you a support worker being overworked and undervalued? are you looking for hours to accommodate family and personal life? Are you caring and supportive in all aspects of your practice? We are looking for highly qualified support and carer workers to join a brand new domiciliary care provider. **Job...

  • Care Manager

    1 month ago

    Stirling, Stirling, United Kingdom Leaders in Care Full time

    Company OverviewAt Leaders in Care, we are dedicated to providing exceptional care and support to our residents. Our team of passionate professionals is committed to making a meaningful impact in the lives of those we serve.

  • Care Assistant

    4 days ago

    Stirling, United Kingdom Cluaran Care Full time

    **We** are looking to recruit experienced Support Workers for permanent, part-time, or temporary positions, working within Stirlingshire communities. If you have caring experience, then we would like to hear from you! **The role will involve**: - Supporting vulnerable adults within their homes and community - providing personal care - Housework -...

  • Care Professional

    2 weeks ago

    Stirling, Stirling, United Kingdom Cera Care Full time

    About the RoleCera Care is seeking a compassionate and caring individual to join our team as a Support Care Worker. As a member of our care team, you will be providing high-quality care and support to our clients in their own homes.Key Responsibilities:Assist with personal care, including continence support, washing, and dressingManage medications and assist...

  • Care Worker

    1 week ago

    Stirling, United Kingdom Cluaran Care Full time

    We are looking to recruit experienced Support Workers for permanent positions, working within Stirlingshire communities. If you have caring experience, then we would like to hear from you! The role will involve: - Supporting vulnerable adults within their homes and community. - providing personal care. - Housework. - Medication management. - Helping with...

  • Care Worker

    7 months ago

    Stirling, United Kingdom Cluaran Care Full time £12

    We are looking to recruit experienced Support Workers for permanent, part-time, or temporary positions, working within Stirlingshire communities.If you have caring experience, then we would like to hear from you.The role will involve:Supporting vulnerable adults within their homes and community.providing personal care.Housework.Medication management.Helping...

  • Care Assistant

    6 days ago

    Stirling, United Kingdom Bright Care Full time

    **Make a difference to elderly people’s lives by bringing joy and purpose as part of the UK's No.1 Best Care Company To Work For in 2021.** Whether you're new to care or you're an experienced carer, we would be delighted to hear from you. It's your character we care about, and our Bright Care Academy will cover everything you need to know. - **Please note...

  • Senior Care Worker

    2 days ago

    Stirling, United Kingdom Cluaran Care Full time

    Cluaran Care is looking to recruit experienced Senior Care Assistants for permanent, positions, working at our Alloa office. If you have caring experience, then we would like to hear from you. The role will involve supervising the team and occasionally supporting vulnerable adults within their homes and community. **Responsibilities**: - On-call. - Ensure...

  • Team Leader Care

    4 days ago

    Stirling, United Kingdom Cluaran Care Full time

    Cluaran Care is looking to recruit experienced Team Leaders for permanent positions, working in Stirling area If you have caring experience, then we would like to hear from you. The role will involve supervising the team and supporting vulnerable adults within their homes and community. **Responsibilities**: On-call Duties Rolling Rota Week 1, 7am - 1pm...

  • Care Assistant

    7 months ago

    Stirling, United Kingdom Cera Care Full time

    We're looking for kind-hearted people to join us at Cera as Professional Care Assistants in Stirling and surrounding areas. To join us as a Care Assistant, you don't need any previous experience. It may be that you have cared for a vulnerable loved one, experienced a personal loss or be a charitable person that is always looking to help others. That kind of...

  • Personal Care Coordinator

    3 weeks ago

    Stirling, Stirling, United Kingdom Bright Care Full time

    Bright Care: A Leading Provider of Home Care ServicesJoin Our Team as a Care AssistantWe are committed to delivering exceptional care to our clients. As a home care assistant, you will be part of a dedicated team that makes a real difference in people's lives.About Our Care Assistant RoleHourly and salaried contracts available, ensuring a stable income.A...

  • Care Support Specialist

    24 hours ago

    Stirling, Stirling, United Kingdom Bright Care Full time

    About the RoleWe are seeking a dedicated and compassionate Care Support Specialist to join our team at Bright Care. As a key member of our care team, you will play a vital role in providing exceptional support to our clients in their homes.Job OverviewThis is an excellent opportunity for individuals who are passionate about delivering high-quality care and...

  • Personal Care Associate

    4 hours ago

    Stirling, Stirling, United Kingdom Bright Care Full time

    About Our TeamBright Care is a leading provider of home care services, committed to delivering exceptional support to our clients in the comfort of their own homes. As a Care Associate, you will be part of a dynamic team that is passionate about making a difference in people's lives.Job DescriptionYour role as a Personal Care Associate will involve providing...