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Administrative/customer Service Assistant
4 months ago
Our client have been supplying specialist chemicals and gases for almost 20 years. The company prides itself on offering the optimal blend of speciality chemical expertise, exceptional service, and positive attitude that customers can rely on. They are now looking to recruit an administrative/customer service assistant.
**Apprenticeship Standard**
Customer Service Practitioner level 2
- Answering and dealing with telephone queries.
- Taking customer orders over the telephone and liaising with drivers/transport companies.
- Greeting visitors face to face and arranging refreshments.
- Scanning & logging of cylinder labels and completing delivery notes.
- To maintain filing systems in line with organisations policies and procedures.
- Spreadsheet work for Cylinder/Drum Balances.
- General administration duties to include dealing with transport queries i.e., customers chasing deliveries and ETA’s.
**Who we are looking for**
- Good communication skills both written and verbal
- Good IT skills
- Attention to detail
- Organised
- Time management
**Hours of Work**
Monday - Friday - 9am to 5pm
**Rate of Pay**
Apprenticeship Minimum Wage (£4.81 per hour)
**Salary**: £4.81 per hour
Schedule:
- Monday to Friday
Work Location: One location