Control Room Operator

6 months ago


Kettering, United Kingdom 1st Reaction Security Full time

An excellent opportunity has arisen to join our busy control room based in Kettering.

**Shift Pattern**:

- 6 on 3 off Night shifts
- 1800-0700

**Benefits**:

- National living wage employer, this means we pay more than the minimum wage
- Company pension scheme
- Paid breaks
- Enhanced rates for bank holidays and Christmas Day
- £100 cash payment on the anniversary of your employment every year
- Uniform supplied
- Paid annual leave up to 28 days, additional holiday entitlement for 3, 10 and 15 years service
- Access to a percentage of your wage early each month
- Access to overtime
- Free onsite parking
- Refer a friend scheme - you could earn £200 per friend recommended
- Employee of the month and attendance bonuses - selected at random each month.

**Duties**:

- Telephone Answering
- CCTV Monitoring
- Deployment of Alarm Response Officers
- Monitoring of Lone Worker Check Call System
- General Administration Duties
- Covering sickness and holiday on sites

**Essential skills**:

- An excellent level of IT literacy with an ability to quickly learn in-house systems
- Driving licence with no more than 6 points
- Ability to effectively prioritise tasks
- Excellent communication skills (oral and written), must be confident on the telephones and be able to communicate at all levels with a good understanding of the English language
- The ability to remain calm under pressure
- People person with a proactive and positive attitude
- Effective problem solving & organisational skills
- An excellent attention to detail

**Job Types**: Full-time, Permanent

**Salary**: £12.50 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Referral programme

Schedule:

- 12 hour shift
- Night shift
- Overtime

Supplemental pay types:

- Loyalty bonus
- Yearly bonus

Ability to commute/relocate:

- Kettering: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Licence/Certification:

- Frontline SIA Licence (required)
- Full UK Driving Licence with no more than 6 Points (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Controller


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