QA Tester

2 weeks ago

Manchester, United Kingdom Cherry Pop Games Full time

Join our dynamic team as a Quality Assurance Tester with the added responsibility of occasional customer service support. As a QA Tester, you'll be instrumental in ensuring the quality of our game across various platforms, including mobile, console, and Switch. In addition to testing and reporting issues to the development team, you'll lend your expertise to assist the customer service team, gaining valuable insights into player experiences and addressing their concerns effectively.

**Responsibilities**:

- Conduct thorough manual testing of new features prior to release.
- Generate detailed bug reports utilizing tools like JIRA to document issues.
- Foster close collaboration with the development team to continually enhance product quality.
- Prioritize and manage the bug backlog to expedite resolution of critical issues.

**What We're Seeking**:

- A motivated individual with an acute attention to detail.
- Proficiency in gaming across diverse platforms.
- Familiarity with Pool, Snooker, and Cue Sports.
- Exceptional communication skills to effectively convey issues to the development team.
- Comfortable adhering to communication protocols while assisting the customer service team.

**What We Offer**:

- Competitive salary and benefits package.
- 25 days of holidays, in addition to bank holidays.
- Private health and dental coverage.
- A career trajectory that fosters growth and learning across the full game development cycle.
- Inclusion in a team where your contributions are valued from day one.
- Hybrid work model, with 2 to 3 in-office days per week based on demand.

While your primary role will involve QA testing, your occasional support for the customer service team will enrich your understanding of the game and align with the broader objectives of the QA function. Join us in shaping exceptional gaming experiences and providing top-notch customer support.

**Job Types**: Full-time, Part-time

Pay: £18,000.00-£28,000.00 per year

Expected hours: No less than 25 per week

**Benefits**:

- Company pension
- Work from home

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Manchester

Reference ID: QA/CS

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